Program Manager

Full Time United States - Colorado - Greenwood Village Posted 06/01/2021 Areas of interest: Engineering, IT Management/Project Management, Network Operations, Technical Operations Requisition Number: 282507BR KGN600

The Program Manager is responsible for full-cycle program design and implementation and acts as the single point of contact and owner of assigned programs. This role will be responsible for supporting some of the organization’s most significant strategic initiatives.

  • Actively and consistently support all efforts to simplify and enhance the customer VOD (Video On Demand) experience
  • Develops the program strategy, supporting business case and various high-level project plans
  • Ensures integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business. May also coordinate with multiple project managers to assemble overall program plan
  • Serves as a mentor to project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes
  • Accountable for the execution of established project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations
  • Accountable for plans and teamwork assignments, directing work efforts, reviewing integrated project plans, escalating and communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate
  • Communicates with leadership and other stakeholders on program strategy, direction and changes
  • Responsible for delivering all projects contained in the project portfolio on time, within budget and meeting the strategic and business requirements
  • Responsible for tracking key project milestones and recommending adjustments to Project Managers
  • Partners with senior leadership of the business community to identify and prioritize opportunities to achieve the goals of the enterprise
  • Responsible for managing all aspects of the design, development and implementation of the program
  • Mentors a team of project managers and/or other project management staff
  • Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
  • Minimum eight (8) years of experience in an IT or Engineering environment.
  • Minimum eight (8) years of working in a Project Management capacity.
  • Minimum two (2) years of experience working in a Program Management capacity.
  • Recommend process and tool enhancements as identified to improve organizational efficiency and effectiveness.
  • Represent the organization as a leader, always functioning as a driver of clarity and a voice of reason.
  • Consistently achieve outstanding results in a high-pressure environment using methods that build morale and rapport.
  • Strong understanding of job ownership – high initiative with bias to action and proactive communication
  • Highly adaptable, able to funnel chaos into clear goals
  • Able to synthesize large amounts of diverse, disparate and incomplete data into a well-organized set of information.
  • Outstanding ability to determine and execute appropriate method, content, style and tone of communication to target audience.
  • Strong ability to push discussions toward actionable solutions, gain consensus, set direction and ensure follow-through
  • Comfortable utilizing various project planning, reporting and presentation tools; MS Project, Excel, PowerPoint, Visio, Webex
  • Polished Executive-level communication skills
  • Experience delivering cross-functional deployments for an MSO.
  • Ability to work with a variety of industry technologies, this includes; HSD, Video, Mobile and General Network.
  • Able to manage contributions from multiple business units and vendors, from development through production deployments.
  • Capable of presenting to Executive-level leaders.
  • Familiarity with devices commonly used in high-volume networks / data centers / hubs and their functions and content data flow and delivery systems.
  • Project Management Professional Certification (PMP) or successful completion of a recognized project management curriculum.
  • Critical path project management experience.

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $72200. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.

The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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