Senior Director, Network Services - Spectrum Enterprise

Full Time Greenwood Village, Colorado, Denver, Colorado Posted 07/20/2021 Areas of interest: IT Management/Project Management, Leadership, Product Requisition Number: 286527BR MPD820
At a glance:
  • Are you a data services expert with a strong knowledge of the telecommunication industry that can drive product success and meet annual sales and revenue budgets?
  • Can you support group leaders for Go-To-Market activities, product development and sales enablement activities for Internet Access, Ethernet WAN and Access Management?
  • Can you commit to a leadership position guiding a team of Product Managers through the full product lifecycle and improve Spectrum Enterprise’s position in the marketplace?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts work closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As the Senior Director of Network Services, you ensure client satisfaction by anticipating their complex business needs, challenges and concerns. You focus on managing the full product lifecycle and exceeding financial targets for existing product offerings for specific enterprise verticals, including hotels, hospitals, colleges and government. You communicate the product vision, project progress and organizational needs to all levels of the organization and senior management. You drive the Enterprise Internet and Ethernet WAN product strategy by implementing the budget, defining business needs and requirements and developing business cases for new products and services.

You direct the pricing strategy for the product portfolio based on competitive assessment and corporate strategy to gain market share. You improve revenue by identifying new growth and revenue opportunities within the enterprise segments. You promote financial success by determining optimal pricing and quantifying financial returns. You excel at working with sales teams to meet client needs and help remove roadblocks to success. You are passionate about advocating Internet and Ethernet WAN products to clients and team members within Spectrum Enterprise. You report directly to the Vice President of Spectrum Enterprise Data Services for goals and guidance.

Position benefits:
  • Competitive salary with a long-term incentive plan.
  • 100% company match 401(k) up to 6%.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Encourage company-wide excellence by actively and consistently supporting efforts to augment the existing product portfolio, enhance the client experience and drive product performance.
  • Drive the success of the Enterprise Internet and Ethernet WAN business unit by communicating the product vision, progress and organizational needs to all levels of the organization and senior management.
  • Improve revenue through the management of the product lifecycle and implementing the product strategy while measuring product performance and addressing any impediments to success.
  • Support the development of new product launches by providing input on the industry, technology, consumer and competitive trends and translating them into actionable product roadmaps.
  • Deliver training, provide client support and remove any barriers to success by supporting Sales in achieving targeted quotas.
  • Position Spectrum Enterprise as the thought leader in the industry by leading or supporting discussions with hospitality organizations, healthcare systems, universities and third-party vendors.
Required keys for success:
  • Eight or more years of industry-related experience.
  • Ten or more years of product management experience operating in a cross-functional, matrixed environment within a telecommunication, cable or satellite organization.
  • Business-to-business (B2B) experience.
  • Visionary and strategic thinker with business acumen and a sense of urgency that shows sound judgment and initiative to accomplish multiple duties simultaneously.
  • Understanding of the product management lifecycle and product development process.
  • History of learning new technologies and assessing value to business goal and strategy.
  • Track record of building interdepartmental relationships.
  • Ability to perform business negotiations while maintaining company and client confidentiality.
  • Analytical, cognitive and documentation skills.
  • Able to multitask and perform in a fast-paced and changing environment with minimal direction and supervision.
  • Solid personal work ethic.
  • Experience managing a group of Product Managers.
  • Proven planning, prioritization and organizational skills with the ability to handle multiple tasks, make decisions and resolve issues while working under pressure.
  • Expert in understanding complex technical concepts and translating them into simplified product attributes.
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Effective written and spoken English communication skills with all levels of an organization, including presentations to senior executives.
How you will stand out from the crowd:
  • Possess in-depth knowledge of Enterprise data telecommunication products and the competitive landscape.
  • Strong data analysis and assessment skills that can drive product performance.
  • Proven track record of working with sales enablement to drive product performance.
  • Prior experience directly managing large teams in a matrixed environment while meeting annual and long-term targets.
  • Ability to make decisions and resolve issues while working under pressure.
  • Solid communication skills that articulate and message key product talking points.
  • Effective people and project prioritization and organizational skills with the ability to lead geographically dispersed teams.
  • Track record of developing, communicating and implementing strategies and tactics based on data analyses.
  • History of building teams and supervising and motivating them to attain targets.
Your education:
  • Bachelor’s degree in a related field, or equivalent education, training and experience (required).
  • Master’s degree in business administration (preferred

Job Code : MPD820

286527 286527BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


The pay for this position has a minimum of $127300. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.



For more information on Spectrum’s benefits, please click here.

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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