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Senior Manager, Product Management

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Full Time Greenwood Village, Colorado, Denver, Colorado Posted 10/25/2022 Business unit: Cable Operations Areas of interest: IT Management/Project Management, Product, Project Management Requisition Number: 325903BR MPD663
Company Overview
Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next.

This position is eligible to work in a hybrid work model (combination of in-office and remote days).

JOB SUMMARY
Responsible for defining and launching products by leading the product development process (from ideation to successful product launch) that impacts multiple departments. Products might include promotion functionality, smartphone unlock process, equipment installment plans and others. The role will assume leadership in ad hoc cross-functional team building. Input gathering, budgeting and authoring of product requirements. The position is at the center of fast paced, highly visible efforts. The role will operate in a highly matrixed environment with numerous key stakeholders.

Supports the operational activity of product performance to ensure all impacted teams are trained and aware of any issues. Informs and assists with gathering information to translate high-level process goals into specific sub-processes with appropriate documentation, develops communication plan for stakeholders and the process. In addition, reporting and analyzing product performance, supporting marketing and field initiatives to meet product objectives are core functions.

A well-rounded, experienced product manager with mobile industry experience developing products is well suited for this role. Understands industry best practices and Mobile competitive landscape relating to value added services.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Deep understanding of industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.

Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation.

Develop communication plan for stakeholders and process participants.

Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.

Support the development and communication of Product Strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.

Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.

REQUIRED QUALIFICATIONS
  • Required Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Aptitude and eagerness to learn from a new environment and make an impact quickly
  • Ability to manage and foster change
  • Ability to lead large, cross-functional teams in order to achieve business goals and results
  • Ability to listen to multiple points of view and synthesize against goals for recommendations
  • Ability to plan, prioritize and organize effectively and independently
  • Ability to handle multiple projects and tasks
  • Ability to manage a team
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to analyze and interpret data and synthesize recommendations
  • Ability to communicate with all levels of management and company personnel
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
  • Demonstrated proficiency with Word, Excel, PowerPoint
  • Demonstrated organizational and office management skills
  • Effective cognitive and communication skills
  • Demonstrated analytical skills
  • Demonstrated business sense and sense of urgency to achieve business results

Required Education
BS in Engineering or other technical degree related to telecommunications, field or operational / process optimization related field required

Required Related Work Experience and Number of Years
Product Development Process - 5-7
Related industry experience (Cable, Telecommunications, Software/Online Services) - 5-7
Product Management and/or Product Development Experience, preferably in Cable, Telecommunications, Software or Web Services

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

Preferred Education
MBA preferred

WORKING CONDITIONS
Office environment
Limited Travel MPD663 325903 325903BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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