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Senior Scrum Master

Date posted 02/04/2019 Requisition Number: 235071BR Location: United States - Colorado - Greenwood Village Area of Interest: Product Management Position Type: Full Time
This role is process management focused, working with the Charter Account & Support web and mobile development teams, development architect, development testers, business administrators, design team, product organization, and the Director of Account & Support Development. The role is responsible for a sensible sprint commitment and delivering on that obligation by Agile development methodologies.

Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Closely monitors velocity and works with the development architect to make sure all developers are being productive and are set up to succeed each and every sprint.
  • Runs all Scrum ceremonies, including: daily stand ups, sprint planning, grooming and estimating, sprint planning, sprint reviews, and sprint retrospectives; but also ensures to avoid meeting overload.
  • Attends bug-triage meetings and helps assign responsible development teams.
  • Responsible for the burndown chart making sense, keeping in-sprint stories organized and properly managed, and continually checking in with the development team to both increase productivity and ensure quality.
  • Creates and supports complex business processes.
  • Supports multiple projects simultaneously, maintaining close working relationship with business partners and development teams.
  • Advocates for the Agile process across the company.
  • Reports on development team progress early and often.
  • Manages, maintains utilizes the chosen project management tool (JIRA).
  • Contributes to the planning of Product Roadmaps.
  • Ensures alignment between the business operational strategies and technical solutions.

Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
  • AGILE scrum certified (Certified Scrum Master-CSM)
  • Great experience in medium to large scale consumer facing product development
  • Proven track record building and releasing new products from conception to production
  • Possess a deep technical knowledge of client side UI/UX development across multiple platforms and form factors (web, phone, tablet, TV, etc.)
  • Ability to work in a fast-paced and collaborative Agile environment
  • Strong aptitude and eagerness to learn from a new environment and make an impact quickly
  • Ability to manage and foster change
  • Strong ability to motivate others
  • Ability to manage complex and diverse projects
  • Strong ability to lead large, cross-functional teams in order to achieve business goals and results
  • Ability to listen to multiple points of view and synthesize against goals for recommendations
  • Ability to plan, prioritize and organize effectively and independently
  • Ability to handle multiple projects and tasks
  • Strong ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative to accomplish job duties
  • Ability to communicate with all levels of management and company personnel
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to use personal computer and software applications; proficient in Word, Excel and PowerPoint
  • Strong organizational and office management skills
  • Excellent cognitive and communications skills
  • Excellent analytical skills
  • Good business acumen and sense of urgency to achieve business results

Bachelor’s Degree in related field or equivalent experience

Related Work Experience
  • 5+ years of experience in Product Development Process
  • Related industry experience
  • Software/online services
  • Experience in product development preferably in cable, telecommunications, software or web services

  • Office environment
  • Limited travel

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13541 Business Unit: Cable Operations Apply Later

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