Sr Dir, Engineering

Full Time Greenwood Village, Colorado, Denver, Colorado Posted 01/13/2022 Areas of interest: Engineering, Information Technology, IT Management/Project Management, Leadership Requisition Number: 291550BR EGN800
Responsible for strategic direction and management of the engineering staff and facilities, across various platforms, in various locations, with varying degrees of technology with in Video Set Top Box (STB) space. Create, implement and enhance consistent engineering practices to ensure stable product delivery consistent with company initiatives and expectations. Support video and field operations in the deployment and maintenance of all Spectrum video set top boxes. Direct project planning, capital budgeting and business plan development. Ensure a high degree of cross functional communication in line with product deployment and support. Work closely with third party CPE and STB vendors.

• Responsible for the delivery of all set top box development to field and network operation partners.
• Partners closely with product leaders on set to box development roadmap.
• Actively and consistently supports all efforts to simplify and enhance the video customer experience.
• Leads an innovative, collaborative work team to produce exceptional results delivering the customer experience.
• Oversees specific set top box support for team such field and video operations.
• Provides engineering support and direction for new or existing technologies and current operational initiatives.
• Evaluates and consults with executive management regarding technical operations, strategic planning of rebuilds, network operations, dispatch, and new product development and deployment.
• Directs quality control programs for engineering operations and consistent operational procedures.
• Reviews selections on bids for contracted projects, and provides recommendations as necessary.
• Directs capital budget process, executes approved budget plan.
• Leads and participates in succession planning.
• Performs other duties as requested by Manager.

Skills/Abilities and Knowledge

• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Ability to handle multiple projects and tasks
• Ability to make decisions and solve problems while working under pressure
• Ability to supervise and motivate others
• Ability to use personal computer and software applications
• Knowledge of all FCC compliance reports and other rules and regulations desired
• Comprehensive understanding of applicable local and state rules and regulations
• Technical experience in CPE and/or Set Top Box space high preferred
• Exceptional leadership skills
• Organizational Agility
• Strategic Agility

Master's degree in engineering or related field, or equivalent experience preferred

Related Work Experience
9 years Management experience
12 years Software, Engineering and/or network operations experience
5 years Project management experience

Skills /Abilities and Knowledge

Advanced knowledge of company products and services

Office environment
Varying schedules in a 24/7 Network environment
Exposure to moderate noise levels
Travel Required

EGN800 291550 291550BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $135,300.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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