Senior Manager, Identity & Security

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Full Time Greenwood Village, Colorado, Denver, Colorado Posted 03/29/2022 Business unit: Cable Operations Areas of interest: Cybersecurity, IT Management/Project Management Requisition Number: 307573BR MPD644
JOB SUMMARY
The Sr Mgr, Identity & Security will play a crucial role in the evolution of Digital Platforms as we evolve to a more multi-disciplinary, outcome-focused organization. Accountable for delivering software solutions within the broader organization, this leader will seek to invest in their organization’s autonomy. Develop a high performing organization by creating and fostering an iterative and continuously-improving environment. Balance customer solutions with the business needs to reduce Spectrum’s overall risk.

The Identity and Security team is responsible for creating a seamless and secure user experience for accessing Spectrum services on all of our customer-facing applications and websites. This feature set includes username/password authentication, self-service username creation and recovery flows, authentication security, user management, and automatic authentication.

We are looking for a self-starter who excels in a collaborative team environment to join us in the design, development, and data analysis for new and existing features for Identity and Security products. Additionally, this role will require people leadership and executive presentation experience, as well as a passion for learning and keeping up with the latest authentication technologies.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Guide Identity and Application Security efforts for the Cross-Platform Initiatives team.

Deliver solutions, within budget and pursuant to business constraints.

Responsible for the successful technical execution of all software solutions created (includes product definition, user experience and information architecture, software architecture, software design, testing, automation, analytics and instrumentation).

Define application security specifications, establish milestones, and manage quality assurance activities for a cross-functional team.

Develop an organization that supports outcome delivery, resolving technical debt, responding to production issues, improving quality, and investing in speed and team autonomy.

Work with internal and external organizations to receive input and to build alignment on technical execution of solutions.

Align team to departmental defaults such as instrumentation, universal design, brand and experience consistency as well as advocating for deviations from defaults where beneficial to the team.

Research, troubleshoot, diagnose, and recommend solutions to complex business and technical problems.

Optimize app experience based on key learnings, industry research, usability testing and customer feedback.

Uphold team operating rhythm to enable data-driven iterative improvement. Ensure that the team is evolving and iterating as a cohesive, inclusive unit.

Manage a high performing team by leading, developing, training and providing effective coaching to attract and foster talent.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Demonstrated in-depth knowledge of authentication and authorization technologies, including SAML, OAuth, and Security Tokens
Demonstrated in-depth understanding of where the customer and industry is going and how our products must adapt to meet those needs
Ability to deliver effective changes across the organization through all possible means of persuasion
Ability to analyze, interpret and present data
Effective business acumen and sense of urgency to achieve business results
Demonstrated in-depth problem resolution techniques, ability to find solutions
Effective presentation tool skills, including MS Excel and PowerPoint
Effective communication skills, verbal and written, for internal and external customers
Ability to communicate effectively verbally and electronically
Ability to make decisions and solve problems while working under pressure
Ability to manage and deliver against several initiatives simultaneously
Ability to supervise and motivate others
Ability to prioritize and organize effectively

Required Education
BA/BS required or equivalent experience

Required Related Work Experience and Number of Years
Technical and/or Product Management Experience - 7+
Experience working for companies with technology or software products - 6+
Prior Leadership - 3+
Experience in identifying and protecting against web application and web service security vulnerabilities including those found in the OWASP Top 10 and CWE Top 25
Experience with browser and mobile platforms security models, cryptography, and network security

WORKING CONDITIONS
Office environment
Limited travel
MPD644 307573 307573BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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