Sr Software Engineer

Full Time Greenwood Village, Colorado, Denver, Colorado Posted 06/08/2021 Areas of interest: Information Technology, Software Engineering Requisition Number: 282646BR ESW325
TITLE: Sr. Software Engineer
LOCATION: Greenwood Village, Colorado
JOB SUMMARY:
Provide single customer triage, deployment validation, backend services monitoring, and outage support for video and IP platforms and services. Resolve customer issues from multi-platform products including Spectrum Guide and Video On Demand. Design and develop automation scripts to process source system data to analyze product health trends. Triage video entitlement, playback, and content/meta data issues to ensure customer issues are resolved efficiently. Design and develop tools and automation scripts to retrieve data from different source production systems to increase engineering troubleshooting efficiencies. Collaborate with cross functional teams to resolve customer and account level issues across applications. Provide outage support for multiple customer impacting issues. Define and maintain engineering play books to ensure troubleshooting steps and work flows are up to date. Generate reports for management updates and executive leadership reporting. Collaborate with lead engineers to identify gaps in troubleshooting work flows and provide recommendations. Support and monitor Core Media applications including STB Middleware, CDVR, STB Interactive applications, OCAP or Video On Demand. Use monitoring tools including Splunk, AppDynamics, Elk/Kibana, Cloudwatch or Icninga in order to monitor and support video delivery systems and components. Program and develop automation scripts using JavaScript, Python, or Ruby. Design, develop, integrate and maintain Cloud infrastructures with AWS environment, RESTful web services, Micro-Services or Netflix OSS. Perform data analysis and reporting.

EDUCATION/REQUIREMENTS:
Bachelor’s degree, or foreign equivalent in Computer Science, Computer Engineering, Information Technology or a related field. 5 years of experience programming and developing automation scripts using JavaScript, Python, or Ruby. 4 years of experience designing, developing, integrating and maintaining Cloud infrastructures with AWS environment, RESTful web services, Micro-Services or Netflix OSS. 3 years of experience supporting and monitoring Core Media applications including STB Middleware, CDVR, STB Interactive applications, OCAP or Video On Demand; using monitoring tools including Splunk, AppDynamics, Elk/Kibana, Cloudwatch or Icninga in order to monitor and support video delivery systems and components; and, performing data analysis and reporting.


Job Code : ESW325

282646 282646BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


The pay for this position has a minimum of $128898. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.



For more information on Spectrum’s benefits, please click here.

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