Sr Technical Program Manager

Greenwood Village, Colorado

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Spectrum’s growth and success in an ever-evolving technology landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Supporting the technology means supporting the people who make it possible. Human Resources brings together industry knowledge and insightful candidate analysis to recruit the brightest talent and provide them with essential resources. The Business Planning and Support team leverages a deep understanding of the organization, its technical capabilities, and complex operational and financial analysis goals. Together we keep the organization on track with processes, creating specs to meet changing technologies, converting strategy into solutions.

  • Full Time
  • Job Level: Entry to Senior
  • Travel: Occasional

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  • Analytical
  • Problem Solving
  • Detail Oriented
  • Flexible
  • Leadership
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Job Function

Date posted 12/06/2024 Anticipated Close Date: 2024-12-13 08:00 PM (UTC) Requisition Number: 2024-38196 Business unit: Network Operations Areas of interest: IT Management/Project Management Position Type: Full Time

This posting has been extended beyond the initial anticipated closing date.

JOB SCOPE 

Responsible for managing all aspects of the most complex and unique, enterprise-wide, multi-discipline technical program(s) involving many projects. Drives delivery of all delivery phases beginning with strategy development in the Initiation phase and continuing through Closure.  Ensures successful integration of intersecting and dependency programs, adjusting scope, schedule and budgets based on the needs of the business with a significant role to align across multiple business units and dozens of teams.  Technical programs may include product launches requiring new technology deployments and transformational network changes, network evolution and expansion, and new/evolving hardware/software platforms and services. This job requires technical aptitude, project/program management expertise, leadership capability, a high level of adaptability, and a firm commitment to success.  The role is recognized as a subject matter expert and delivery leader within the organization.


DUTIES AND RESPONSBILITIES

  • Manages Programs and Projects with broad visibility through a combination of personal involvement and contract resource management. Effectively integrates Scaled Agile technical development processes with Critical Path deployment methods.
  • Uses specific knowledge for all aspects of complex and unique technical areas to develop supporting business case, program strategy, and various high-level project plans.  Partners with leadership and technical teams to continually clarify and evolve program strategy.
  • Integrates projects and adjusts scope, schedule and budgets as needed to continually align with changing business needs. Coordinates with multiple project managers and organizations to assemble and drive program plans.
  • Accountable for the development and execution of project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations. Also serves as a subject matter expert to educate and mentor project managers and leaders on best practices to incorporate changes and achieve results in creative and effective ways.
  • Accountable for plans and teamwork assignments, directing work efforts, developing/tracking integrated project plans, escalating and communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate.
  • Responsible for managing all aspects of the design, development and implementation of the technical program.
  • Performs other duties as assigned.

BASIC / MINIMUM REQUIREMENTS

  • Bachelor's degree in computer science, information systems or related field, or equivalent experience
  • Minimum ten (10) years of Technical Project Management experience
  • Minimum ten (10) years of IT or Engineering work experience

REQUIRED JOB QUALIFICATIONS

  • Expert ability to oversee and manage large, complex, diverse and strategic multi-discipline projects that impact the organization as a whole, monitoring progress, resource usage and quality.
  • Expert level knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
  • Expert level knowledge in full life-cycle product development (i.e. product engineering, deployment and integration)
  • Ability to manage complex technical program and project budgets
  • Demonstrated ability to provide leadership and clarity, making decisions and solving unique and complex problems under pressure
  • Ability to work independently with no supervision and guidance, showing judgement and initiative to accomplish duties, and taking personal responsibility to ensure program success
  • Ability to organize and prioritize effectively, continually adapting to changes in plans, data and delivery landscape
  • Ability to synthesize large amounts of diverse, disparate and incomplete data into a well-organized, easy to consume set of information, and then analyze and interpret that information to guide decisions
  • Ability to document, prepare, and deliver data-driven presentations
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to define key performance indicators/metrics
  • Ability to exercise keen judgement in providing the right information to the right audiences at the right time by curating communication methods, content, style and tone to the target audience.
  • Ability to influence internal and external key stakeholders and build consensus
  • Ability to develop strong working relationships with peers and project stakeholders

PREFERRED QUALIFICATIONS

  • Project Management certification or successful completion of a recognized project management curriculum
  • 2+ years managing highly complex, multi-year technical programs
  • 5+ years delivering cross-functional deployments for an MSO
  • Experience working with a variety of industry technologies, including HSD, video, mobile and general network
  • Familiarity with devices commonly used in high-volume networks/data centers/headends/hubs and their functions
  • Familiarity with content data flow and delivery systems
  • Experience managing contributions from multiple business units and vendors, from development through production deployments
  • Experience delivering programs with budgets in excess of $100 million.
  • Significant experience and polish presenting to Executive-level leaders
  • Experience as a people leader

#LI-MA


KGN703 2024-38196 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-12-13 08:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $124,000.00 and $220,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13541 Business Unit: Network Operations KGN703 Apply Now Apply Later

Hear from Our Team

At Spectrum I can work autonomously and promote my own success. There's versatility, so I don't come in and do the same thing every day. I enjoy my work and feel challenged. My goal is to move into executive management, and it feels as if the opportunities are endless.

Sam, Manager, Supply Chain

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  • Health Benefits

    Medical, prescription drug, dental, and vision plans available.

  • Paid Time Off

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  • Education Assistance

    Education assistance of up to $10,000 per year for tuition, books and eligible expenses.

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