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Systems Engineer - APO Cloud Engineering: Returnship

Greenwood Village, Colorado; Denver, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.

Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.

  • Full-time
  • Job level: Entry to Senior
  • Travel: Occasional

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What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Problem Solving
  • Detail-oriented
  • Flexible
  • Leadership
  • Team Player

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Rewards

Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Health Insurance

    Medical, prescription drug, dental, and vision plans available.

  • Paid Time Off

    Paid vacation, sick and personal time, and holidays.

  • 401(k) Retirement Savings

    We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Education Assistance

    We support continuing education for personal and professional growth.

  • Career Progression

    Advancement is a very real and achievable goal.

  • Training and Certification

    Sponsored courses help enhance your skills.

Responsibilities

Position Type: Full Time Location: Greenwood Village, Colorado, Denver, Colorado Date Posted: Date posted 12/16/2021 Areas of interest: Information Technology, Systems Engineering Requisition Number: 299481BR ISY325-APO
The Path Forward Return to Work program at Spectrum is a 16-week paid returnship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to individuals who have at least 5 years of professional experience and have been out of the paid workforce for at least two years to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply.

Additionally, if you meet the basic requirements below and have a great attitude, we have an incredible in-depth onboarding and training program to help get you up to speed in no time.

At Spectrum we are excited to be part of the Path Forward program because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with others transitioning back to the workforce. It also offers support through Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce.

Location:
Greenwood Village, CO

JOB SCOPE

Seeking a cloud engineer to support advanced engineering and orchestration responsibilities for Charter's (Charter Communications is known in the United States by our Spectrum Brands) on-prem and public cloud platforms. Will be responsible for operational and engineering activities that maintain and enhance the company's hybrid cloud infrastructure and orchestration pipelines. Works closely with other network operations, engineering, and IT staff on system design, engineering, configuration and operation. Mastery of critical thinking and technical triage across broad ecosystems required. Accountable for the engineering and development of highly-available systems and standards. Responsible for the operationalization and implementation of infrastructure and web services that align with business objectives. Interfaces at the various levels of the organization to operationalize strategies related to service delivery with a focus on scalability, reliability, high availability, time to market, and automation to promote a superior customer experience. Works closely with technical operations staff on system designs and configurations. Collaborates with the design teams and advises team leaders.

DUTIES AND RESPONSIBILITIES
  • Responsible for engineering activities that maintain and enhance the company's services directories related to identity, provisioning and activation, and authentication.
  • Utilize staging/lab environment to validate test plans and configurations before service deployment. Develop test cases and use cases in efforts to meet business needs and enhance the customer experience as well as provide a high-level of engineering technical documents and support to operational personnel.
  • Knowledge of common scripting languages and practices.
  • Knowledge of typical operations tools for monitoring, deployment, configuration management and automation.
  • Direct support in maintenance window for new/critical deployments to ensure process and procedures are properly written and deliver the expected results.
  • Direct triage and remediation support in for critical system outage and impairments.
  • Develop automation scripts for platform testing, synthetic transactions, and deployment support.
  • Drive continual service improvements within the service delivery platforms to improve operational effectiveness across Network Operations and company performance measures while ensuring alignment of business strategies with technical solutions.
  • Drive a culture of operational excellence by ensuring all systems and solutions are deeply instrumented and monitored to increase operational efficiency and availability of all systems, applications and platforms.
  • Provides engineering technical support and guidance to other personnel and ensures all technical integration, changes, standards and documentation are met.
  • Knowledge in operating systems, data storage technologies, databases, network devices, network appliances, network design, protocols, OSI model and systems architectures
  • Thorough understanding of modern micro service platforms, architectures and cloud infrastructure services
  • Experience developing distributed software operating within JVM and on Linux platforms
  • Possess effective communications skills including written, oral, and executive presentation skills
  • Is able to make decisions, solve problems all while working under pressure
  • Capable of analyzing and resolving complex issues, both logical and interpersonal
  • Ability to plan, prioritize and organize multiple projects and tasks effectively
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Software Engineering or related field, and / or equivalent work experience.
  • Minimum of one (1) years of Systems / Server Administration of CentOS/Linux UNIX.
  • Minimum of one (1) years of Software Development experience, preferably in a DevOps model.
  • Minimum of one (1) years of Network Engineering experience.
  • Minimum of one (1) years of Java, web services/REST APIs, LDAP development experience.
  • Minimum of one (1) years of experience with Chef, Ansible, Jenkins, Gitlab, Terraform or other.
  • For participation in this program, you should have been out the paid workforce for at least 2+ years to focus on caring for a child or other dependent.
If you have knowledge or experience with some of the following, this may be an interesting opportunity for you:
  • Knowledge and experience in the creation of original tools using one or more of the following scripting languages: bash, perl, python, ruby or go; python preferred.
  • Solid written and oral communication skills, with the ability to communicate effectively to other engineers, as well as senior leadership.
  • Knowledge of Linux, Unix, Java and web service applications, and OSS back office systems Highly skilled infrastructure knowledge (bare metal, private cloud, cloud native, AWS, Kubernetes, Docker, advanced networking )
  • Skilled at troubleshooting network issues using packet capture tools including NetScout and Wireshark.
  • Previous experience preparing systems integration and test certification documentation and reporting, generating test reports, methods of procedure and bug reports.
  • Ability to operate independently with occasional oversite.
  • Travel as occasions demand to meet the business needs. (although minimal)
  • Assembles concise, understandable analysis and clearly identifies facts and opinion
ISY325-APO 299481 299481BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $59,300.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.



Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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