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Systems Engineer II - APO Cloud Engineering and Orchestration (Hybrid)

Greenwood Village, Colorado; Denver, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.

Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.

  • Full-time
  • Job level: Entry to Senior
  • Travel: Occasional

Success profile

What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Problem Solving
  • Detail-oriented
  • Flexible
  • Leadership
  • Team Player

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Rewards

Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Health Insurance

    Medical, prescription drug, dental, and vision plans available.

  • Paid Time Off

    Paid vacation, sick and personal time, and holidays.

  • 401(k) Retirement Savings

    We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Education Assistance

    We support continuing education for personal and professional growth.

  • Career Progression

    Advancement is a very real and achievable goal.

  • Training and Certification

    Sponsored courses help enhance your skills.

Responsibilities

Position Type: Full Time Location: Greenwood Village, Colorado, Denver, Colorado Date Posted: Date posted 09/23/2022 Areas of interest: Information Technology, Systems Engineering Requisition Number: 323739BR Business unit: Network Operations ISY340-APO ** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **

JOB SCOPE

Seeking a hybrid cloud engineer to support advanced engineering and orchestration responsibilities for Charter's on-prem and public cloud platforms. Will be responsible for operational and engineering activities that maintain and enhance the company's hybrid cloud infrastructure and orchestration pipelines. Accountable for the engineering and development of highly-available systems and standards. Interfaces at the various levels of the organization to operationalize strategies related to service delivery with a focus on scalability, reliability, high availability, time to market, and automation to promote a superior customer experience. Works closely with technical operations staff on system designs and configurations. Collaborates with the design teams and advises team leaders.

DUTIES AND RESPONSIBILITIES
  • Utilize staging/lab environment to validate test plans and configurations before service deployment. Develop test cases and use cases in efforts to meet business needs and enhance the customer experience as well as provide a high-level of engineering technical documents and support to operational personnel.
  • Develop automation scripts for platform testing, synthetic transactions, and deployment support.
  • Provides engineering technical support and guidance to other personnel and ensures all technical integration, changes, standards and documentation are met.
  • Reviews work plans, tests system designs and advises on improvements.
  • Knowledge in operating systems, data storage technologies, databases, network devices, network appliances, network design, protocols, OSI model and systems architectures
  • Understanding of modern micro service platforms, architectures and cloud infrastructure services
  • Possess effective communications skills including written, oral, and executive presentation skills
  • Is able to make decisions, solve problems all while working under pressure
  • Capable of analyzing and resolving complex issues, both logical and interpersonal
  • Ability to plan, prioritize and organize multiple projects and tasks effectively
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Software Engineering or related field, and / or equivalent work experience.
  • Minimum of Three (3) years of overall engineering work experience
  • Minimum of Two (2) years of Software Development experience, preferably in a DevOps model utilizing Java, web services/REST APIs, LDAP development experience.
  • Minimum of Two (2) years of experience with a DevOps tool such as; Chef, Ansible, Jenkins, Gitlab, Terraform or other.
ADDITIONAL JOB QUALIFICATIONS
  • Drive continual service improvements within the service delivery platforms to improve operational effectiveness across Network Operations and company performance measures while ensuring alignment of business strategies with technical solutions.
  • Knowledge and experience in the creation of original tools using one or more of the following scripting languages: bash, perl, python, ruby or go; python preferred.
  • Solid written and oral communication skills, with the ability to communicate effectively to other engineers, as well as senior leadership.
  • Knowledge of Linux, Unix, Java and web service applications, and OSS back office systems Highly skilled infrastructure knowledge (bare metal, private cloud, cloud native, AWS, Kubernetes, Docker, advanced networking )
  • Preparing systems integration and test certification documentation and reporting, generating test reports, methods of procedure and bug reports.
  • Assembles concise, understandable analysis and clearly identifies facts and opinion
#LI-AK ISY340-APO 323739 323739BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $73,100.00 to $116,700.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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