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Systems Engineer II - Technical Business Analyst (Hybrid)

Greenwood Village, Colorado; Denver, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.

Video Operations cultivates our dynamic video ecosystem, ensuring video delivery from source to screen. Working groups are dedicated to creating and harnessing cutting-edge streaming and data technologies to enhance and entice the user experience. We engineer and operate a complex, nationwide infrastructure all in an effort to sustain a maximum uptime and availability for all of our video services.

  • Full-time
  • Job level: Entry to Senior
  • Travel: Occasional

Success profile

What makes you successful in Video Operations? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Problem Solving
  • Detail-oriented
  • Flexible
  • Leadership
  • Team Player

Hear from our team

Rewards

Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Tuition Reimbursement

    We support continuing education for personal and professional growth.

  • Retirement Savings/401(k)

    100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Health & Welfare

    Medical, prescription, dental and vision plans, plus AD&D insurance at two times your pay and assorted life insurance options.

  • Discounted Services

    Discount on Spectrum Services where applicable (restrictions apply).

  • Paid Time Off

    Paid vacation, sick time, personal days and holidays.

  • Professional Development

    Programs and ongoing training to build skills and technical expertise.

Responsibilities

Position Type: Full Time Location: Greenwood Village, Colorado, Denver, Colorado Date Posted: Date posted 09/29/2022 Areas of interest: Information Technology, Systems Engineering Requisition Number: 323545BR Business unit: Network Operations ISY340-VIDEO ** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **

JOB SCOPE

The Systems Engineer II's role is to develop technical solutions to problems in our department or to further the organization's value proposition by defining, documenting, and analyzing requirements. In this position, you will need to manage requirements during a project to help fulfill business needs. You will be responsible for planning, design, developing, implementing, and executing innovative application and platform solutions related to security, service delivery, data center, and service desk management, OSS, and BSS systems. Drives identification and adoption of best-in-class development. Participates in software solution design and development.
The Systems Engineer II will help developers working in the department with implementation, integration, configuration, and product customization. SE II will help put together a POC and solution demo for management and leadership. The SE II will need to put on a project management hat and provide a custom implementation, estimate hours involved, exact requirements, and manage developers, to implement it.

DUTIES AND RESPONSIBILITIES
  • Work in an Agile environment utilizing agile methodology daily
  • Provide detailed specifications for proposed solutions, including the time and scope involved
  • Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
  • Establish a framework for necessary contributions from various departments and facilitate their collaboration
  • Analyze current technologies used within the company and develop steps and processes to improve
  • Document and monitor requirements needed to institute proposed updates concerning customer experience
  • Work alongside development teams to successfully monitor and report the progress and implementation of initiatives
  • Account for possible project challenges or constraints and proactively seek to manage challenges
  • Use and be familiar with the tools developed in the department and how they are utilized
  • Produce user guides, job aids, etc.
  • Lead, guide and monitor the analysis, design, implementation of complex reports.
  • Interact with various stakeholders to understand their business needs, communicate project status and develop relationships to ensure satisfaction
  • Proficiently use tools and analytics to provide insight and make recommendations
  • Leverage various data and technology resources to augment analysis
  • Participate in visualization design and deployment review sessions to ensure all technical and functional requirements have been met
  • Provide ad-hoc analysis to address specific business questions from stakeholder group
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Information Systems, Engineering or related field, and/or equivalent work experience.
  • Minimum two (2) years of experience in Business analysis and/or Project management
ADDITIONAL JOB QUALIFICATIONS
  • Desired: Knowledge of development to support video delivery.
  • Understanding the operational nature of a deployed software system
  • Desired: Knowledge of Big Data, Data Warehousing, ETL, and DevOps
  • Aptitude to flourish handling multiple tasks, workloads, changing priorities, and tight deadlines
  • Working knowledge of Jira
  • Ability to assess a problem and determine an effective course of action with sustainable solutions
PREFERRED QUALIFICATIONS
  • Technical understanding of linear and IP video delivery systems
  • Certification in Business Analysis and/or Project Management

#LI-AK
#LI-HYBRID ISY340-VIDEO 323545 323545BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $73,100.00 to $116,700.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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