Systems Engineer II - WiFi Operations

Full Time United States - Colorado - Greenwood Village Posted 05/19/2021 Areas of interest: Engineering, Information Technology, Network Operations, Systems Engineering, Technical Operations Requisition Number: 282079BR ISY340
JOB SCOPE

The Systems / Wireless Engineer II will be primarily responsible for Wireless Support function within a national scope wireless broadband network environment.

DUTIES AND RESPONSIBILITIES
  • Focus on improving our customer’s service experience in assessing and resolving impairments.
  • Apply fundamental knowledge of wireless core, wireless access, infrastructure systems and IP routing coupled with problem solving and troubleshooting skills to resolve service impairments.
  • Engage with cross-functional teams and third parties to restore service availability.
  • Aggressively pursue high standards of wireless network performance and availability.
  • Create detailed documentation and contribute to the development of processes and procedures.
  • Perform other duties as assigned.
BASIC / MINIMUM QUALIFICATIONS
  • BS/BA/AAS degree (STEM) or a minimum of two (2) years of experience in Network Engineering or Telecom technical support role.
  • Minimum of two (2) years of experience with knowledge of IP routing, and routing protocols such as BGP, ISIS, and OSPF.
  • Minimum of two (2) years of experience with successful problem solving and troubleshooting in a technical support environment, leveraging packet analysis tools and/or network analytics platforms.
  • Minimum of two (2) years of experience in use of troubleshooting and support tools such as [Wireshark, Splunk, CA Spectrum, Remedy, Jira]
  • Minimum of two (2) years of experience of demonstrated knowledge of Wi-Fi systems, components, and specific industry solutions.
PREFERRED JOB QUALIFICATIONS
  • Experience operating carrier grade Wi-Fi services [Controllers, Gateways, AAA, Switches, AP’s] on [Ruckus / Cisco / Nokia] equipment.
  • Experience supporting Managed Wi-Fi environments: Venues, MDU’s, and Hospitality
  • Experience with large distributed networks, managed Wi-Fi services, and mobile operator topologies.
  • CCNA / CCNP Wireless
  • CWNA Certified Wireless Network Administrator
  • WCNA Wireshark
  • Ruckus Wise Smartzone SE


Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $61400. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.

The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.


The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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