Systems Engineer III - Application Analyst

Full Time United States - Colorado - Greenwood Village Posted 04/26/2021 Areas of interest: Engineering, Information Technology, Network Operations, Systems Engineering, Technical Operations Requisition Number: 280189BR ISY350
JOB SCOPE

Support/upgrade/troubleshoot various critical production applications in a Unix environment. This position will include on-call duties as assigned. Consistent with a 24 X 7 Operations environment, periodic cell phone availability will be necessary to respond to escalated issues.

DUTIES AND RESPONSIBILITIES
  • Monitor and troubleshoot applications for issues. Analyze and take corrective action as necessary to ensure application(s) are up and running and are no longer impacting customers. Correlate various symptoms and identify the core issue. Assist in performing Root Cause Analysis.
  • Create, review, and approve MOPs.
  • Work on projects/systems/issues of medium complexity surrounding configuration, automation, and optimization.
  • Be on rotation to do deployments to up keep systems and complete application upgrades, apply patches, etc. during maintenance hours.
  • Experience in working with Splunk and able to analyze logs and identify specific problem areas in the applications.
  • Comfortable communicating and working with various teams to assess/troubleshoot/resolve issues as necessary.
  • Adheres to industry specific local, state, and federal regulations, as applicable.
  • Understands and follows company policy.
  • Actively and consistently support all efforts to ensure 24x7 availability of applications
  • Performs other duties as requested by supervisor.
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
  • Minimum Five (5) years of Network Engineering experience.
  • Minimum Five (5) years of experience supporting large scale services on a Unix platform.
  • Minimum two (2) years of experience supporting critical 24/7 Unix-based production applications.
ADDITIONAL JOB QUALIFICATIONS
  • Experience with systems and services designed to support multi-million customer counts is highly desired.
  • Strong experience with at least one Unix-based OS. Experience with RedHat is a plus
  • Ability to support Oracle Weblogic 11g (and above), Apache Tomcat and monitoring tools
  • Capable of running and supporting Oracle SOA Suite java applications, preferably in a clustered environment
  • Experience with tasks involved in the day-to-day operation, monitoring, maintenance, and troubleshooting of large enterprise scale applications.
  • Scripting and/or programming skills (e.g. shell, Perl, PHP, Python)
  • Familiarity with relational databases and SQL
  • Experience with data/log mining tools (Splunk)
  • Knowledge of Disaster Recovery planning and implementation
PREFERRED QUALIFICATIONS
  • Extensive knowledge on database administration for Oracle 11g and 12c, MySQL, MS-SQL, PostgreSQL, Vertica, Maria DB with experience in mission critical large OLTP and OLAP systems. Exposure on Mongo DB and Casandra is an added plus.
  • Sufficient experience in writing/editing UNIX/Linux Shell Scripts, Windows PowerShell. Hands on experience in python and/or perl is an added advantage.
  • Proficient in Linux and Windows Operating Systems.
  • Proficient in SQL, PL/SQL, Stored Procedures, Functions, Cursors and Triggers.
  • Extensive experience in configuring and implementing ASM and proficiency in using ASMCMD and ASMLIB.
  • Experience in Capacity Planning and Bench Marking.
  • Developed database monitoring/health check alert scripts for database uptime/downtime status, and sizing issues using grid control (OEM).
  • Proficient in raising TAR with Oracle Support and using Metalink to resolve the bottlenecks in the database environments.
  • Excellent Communication skills, co-ordination and communication with system administrators, business data analysts and development teams.
  • Working knowledge on Git, Remedy, Atlassian, JIRA, RedMine, HPNA, Operation Orchestration, Ansible and Grafana is an added advantage.


Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $64500. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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