Systems Engineer III - Development Engineer
Greenwood Village, Colorado, Denver, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.
- Full Time
- Job Level: Entry to Senior
- Travel: Occasional
Success Profile
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- Analytical
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Job Function
Date posted 04/20/2021 Requisition Number: 279468BR Location: United States - Colorado - Greenwood Village Area of Interest: Engineering, Information Technology, Network Operations, Systems Engineering, Technical Operations Position Type: Full TimeThe Senior Development Engineer is critical to the operations support of key trouble ticketing applications within the organization, and will take a significant role in the creation and modification of trouble ticketing solutions by designing, developing, implementing, and maintaining these applications and local customizations.
DUTIES AND RESPONSIBILITIES
- Training and mentoring Engineers on the team
- Providing operations support; maintenance of applications, capacity monitoring on existing servers, performance tuning, writing scripts
- Defines site objectives by analyzing user requirements; envisioning system features and functionality; design and implement scalable, lasting solutions
- Work closely with Development Manager, development teams, and other interfacing groups to set strategies and provide smooth execution of projects
- Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Provide suggestions and solutions for server applications
- Support of 24x7 operations team by accepting periodic on call rotation assignments
- Execution of software deployment into production systems during maintenance windows, as assigned
- Bachelor’s degree in computer science from an accredited college or university; or related field and/or work experience
- Minimum of five (5) years of application development experience
- Minimum of five (5) years of BMC Remedy (Version 9.1 and above), CMDB, Web Services, REST API and Customer API client and scripting development
- Minimum of Three (3) years on Latest Linux Operating Systems and Server side user and administrative tasks and scripts development
- At least two (2) years of experience mentor and coach other engineers
- Minimum of three (3) years conducting design sessions to specify solution designs for feasibility, cost, and functionality.
- At least four (4) years of experience troubleshooting application problems.
- Minimum of Three (3) years database support systems in a variety of database languages, including performance tuning techniques.
- Experience working with third-party APIs and integrations; Netcool, Splunk, Remedy, etc.
- Knowledge of IPv4 and IPv6 Networking, Routing, Firewalls & ports, including host based firewalls
- Ability to create, maintain, and explain detailed documentation to functionally understand new and existing applications.
- Experience supporting users by developing documentation and assistance too
- Knowledge of operational telemetry and OSS strategies, including but not limited to log aggregation tools, wire capture tools, application performance monitoring and Management tools, and host-based/systems monitoring software, including dashboard creation.
- Experience recommending system solutions by comparing advantages and disadvantages of custom development and purchase alternatives
- Experience integrating applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
- Ideal candidate will have development operations experience within an MSO or telecom environment
- Relevant certifications for the skills listed above
Salaries depend on geography, experience, and education; negotiations begin at $64500
For more information on Spectrum’s benefits, please click here.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
Hear from Our Team
Having worked for Spectrum for over 10 years, I have been provided with the opportunity to learn within my role, but I have also taken advantage of education assistance to support the completion of my degree. I started at the front line and worked my way to Engineering, so I can attest to the opportunity for career growth the company has presented. Leadership has developed an environment where self-starters can thrive.
Andrew, Systems Engineer III
Working for Spectrum has been an excellent experience, both challenging and rewarding. As an Engineer in a group responsible for our company's private Cloud infrastructure, I’ve had a unique opportunity to work with a variety of platforms and systems on a large scale not present in most companies. Our team is a group of diverse individuals who don't just believe in supporting each other and excelling in our roles, but who put these ideas into practice every day. Our department leaders make an equally large effort to ensure that we are equipped with the tools, training, skills, and knowledge needed to support today's virtualization platforms, along with tomorrow's upcoming technologies. I am proud to be part of this company and my team, and each day I look forward to coming to work knowing that I am contributing to the success of the company, and the satisfaction of our customers.
Eric, Systems Engineer III
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