Full TimeUnited States - Colorado - Greenwood VillagePosted 04/19/2021Areas of interest: Engineering, Information Technology, Network Operations, Systems Engineering, Technical OperationsRequisition Number: 279468BRISY350
JOB SCOPE The Senior Development Engineer is critical to the operations support of key trouble ticketing applications within the organization, and will take a significant role in the creation and modification of trouble ticketing solutions by designing, developing, implementing, and maintaining these applications and local customizations.
DUTIES AND RESPONSIBILITIES
Training and mentoring Engineers on the team
Providing operations support; maintenance of applications, capacity monitoring on existing servers, performance tuning, writing scripts
Defines site objectives by analyzing user requirements; envisioning system features and functionality; design and implement scalable, lasting solutions
Work closely with Development Manager, development teams, and other interfacing groups to set strategies and provide smooth execution of projects
Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Provide suggestions and solutions for server applications
Support of 24x7 operations team by accepting periodic on call rotation assignments
Execution of software deployment into production systems during maintenance windows, as assigned
BASIC / MINIMUM QUALIFICATIONS
Bachelor’s degree in computer science from an accredited college or university; or related field and/or work experience
Minimum of five (5) years of application development experience
Minimum of five (5) years of BMC Remedy (Version 9.1 and above), CMDB, Web Services, REST API and Customer API client and scripting development
Minimum of Three (3) years on Latest Linux Operating Systems and Server side user and administrative tasks and scripts development
At least two (2) years of experience mentor and coach other engineers
Minimum of three (3) years conducting design sessions to specify solution designs for feasibility, cost, and functionality.
At least four (4) years of experience troubleshooting application problems.
Minimum of Three (3) years database support systems in a variety of database languages, including performance tuning techniques.
ADDITIONAL JOB QUALIFICATIONS
Experience working with third-party APIs and integrations; Netcool, Splunk, Remedy, etc.
Knowledge of IPv4 and IPv6 Networking, Routing, Firewalls & ports, including host based firewalls
Ability to create, maintain, and explain detailed documentation to functionally understand new and existing applications.
Experience supporting users by developing documentation and assistance too
Knowledge of operational telemetry and OSS strategies, including but not limited to log aggregation tools, wire capture tools, application performance monitoring and Management tools, and host-based/systems monitoring software, including dashboard creation.
Experience recommending system solutions by comparing advantages and disadvantages of custom development and purchase alternatives
Experience integrating applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
Ideal candidate will have development operations experience within an MSO or telecom environment
Relevant certifications for the skills listed above
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a minimum of $64500. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.