Systems Engineer III - Fault and Performance Engineer- CA (Spectrum, Performance Center, UIM)

Full Time United States - Colorado - Greenwood Village Posted 02/26/2021 Areas of interest: Engineering, Information Technology, Network Operations, Systems Engineering, Technical Operations Requisition Number: 276206BR ISY350
JOB SCOPE

The System Engineer III, is part of the Operational Support System (OSS) organization who is responsible for enterprise solution engineering, development, configuration and the operations for various monitoring application including but not limited to CA Spectrum, CA Performance Center, CA UIM, Netcool and Trap Station for Charter Communication.

DUTIES AND RESPONSIBILITIES
  • Responsible for developing, testing (acceptance test), implementing and supporting systems integration solutions based on existing OSS standard solution and architecture.
  • Additional responsibility also includes but not limited to supporting, maintaining the stability of the environment and assuring the availability of the platforms for our internal and external customers.
  • Responsible for identifying process improvements to increase the performance and capacity in the environment for improved efficiency and quality.
  • Mentor junior engineers
  • Provide strategic and forward planning for technical improvements
  • Monitor and assist in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance
  • Lead troubleshooting efforts to restore functionality in the event of an outage
  • On-call Support rotation
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor’s Degree in Information Technology, Computer Science or equivalent experience.
  • Minimum of Five (5) years of Experience with supporting and implementing OSS technology solutions
  • Minimum of Three (3) years of experience supporting monitoring applications
  • At least Two (2) years of Experience with incident response management
ADDITIONAL JOB QUALIFICATIONS
  • Demonstrates experience with troubleshooting technical issues
  • Possess excellent oral and written communication skills with the ability to communicate at both a technical and business level
  • Issue resolution and process orientation skills with the ability to balance competing priorities
  • Ability to communicate and influence technical team
  • Ability to work independently or collaborate with other teams and teammates on cross-functional projects
  • Understanding OSS architecture, strategy and business operations
  • Scripting experience (Perl, Python, Ruby, Shell)
  • Environment experience with redundant and high availability OSS implementations
  • Working knowledge of SNMP and IP protocol
  • Working knowledge with the following Splunk, HPNA, Remedy, Granite, Kafka, Linux, RedHat, Netcool
  • Technical writing experience in documenting processes and procedures


Salaries depend on geography, experience, and education; negotiations begin at $64500

For more information on Spectrum’s benefits, please click here.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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