Systems Engineer – Ops Intelligence – AI/ML Data Analysis: Returnship

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Full Time Greenwood Village, Colorado, Denver, Colorado Posted 08/09/2022 Business unit: Network Operations Areas of interest: Intern Requisition Number: 319619BR GGN100
** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **

The Path Forward Return to Work program at Spectrum is a 16-week paid returnship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to individuals who have at least 5 years of professional experience and have been out of the paid workforce for at least two years to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply.

Additionally, if you meet the basic requirements below and have a great attitude, we have an incredible in-depth onboarding and training program to help get you up to speed in no time.

At Spectrum we are excited to be part of the Path Forward program because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with others transitioning back to the workforce. It also offers support through Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce.

Location: Greenwood Village, CO

JOB SCOPE

Charter (Charter Communications is known in the United States by our Spectrum Brands) is proud to have a network that provides service to millions of users across the country. Charter is transforming the way we drive satisfaction by leveraging AI/ML solutions to provide insights into where problems are occurring and automating fix actions. In this role you will be part of that transformation – you will apply data science, analytics, and IT operations knowledge to help expand this solution and drive overall operational efficiency. Key skills include the ability to extract information from a broad set of teams, design the methods to acquire key data, outline methods for anomaly detection, and work with the broader team to ensure the final product is delivered.

This role is a blend of process and technical skills that works inside a growing development team. Communication, curiosity, and a drive to improve how work is performed are key skills. We can’t wait to talk with you about this growing team!


DUTIES AND RESPONSIBILITIES
  • Enjoys working on loosely defined problems and must be able to select technological solutions based on problem statements.
  • Exposure to XML, SOAP, streaming data (i.e. Kafka), data platforms (i.e. Splunk, Kibana and / or Logstash) and NoSQL data warehousing concept
  • Has experience with operational analytic or service assurance platforms (Moog, BigPanda, CA Spectrum, IBM Netcool/OMNIbus)
  • Proficient in a scripting language such as Python, Perl or shell
  • Has previous work experience in process review and design
  • Knowledgeable of Linux / Unix environments, REST architecture and AI/ML concepts

BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Engineering, Computer Science or related field and / or equivalent experience
  • Minimum four (4) years of Database support / development or ETL work and Data Analysis work experience.
  • Minimum two (2) years of Application Development, Application Integration and AI/ML concept exposure.
If you have knowledge or experience with some of the following, this may be an interesting opportunity for you:
  • Is able to conduct design sessions to specify solution designs for feasibility, cost, and functionality
  • Advanced ability to create detailed documentation to functionally understand new and existing applications
  • Required to follow and implement established change and control policies and procedures
  • Advanced ability to troubleshoot application problems
  • In-depth knowledge of development tools, application frameworks, and testing tools.
  • Basic knowledge of operations systems support applications and software
  • Knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
  • Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
  • Will be responsible for defining anomaly detection approach, gathering information regarding how dimensions of data are related and ensuring consistency of dimensions across data sets
PREFERRED QUALIFICATIONS
  • Has done design sessions with engineers/architects to understand data sources
  • Configures correlation within AIOps tool based on dimension relationships, in addition to, monitoring, assisting in managing and validating new release of AIOps platform
  • Develops high-level requirements for new platform capabilities
#LI-AK GGN100 319619 319619BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $0.00 to $0.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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