UX Content Designer

Full Time United States - Colorado - Greenwood Village Posted 05/05/2021 Areas of interest: Design, Editorial, Product Requisition Number: 281037BR MPD331
JOB SUMMARY
Craft in-product, cross-platform messaging for mobile apps, set-top box apps (Roku, etc.), responsive websites, interactive program guides and much more. Contribute to the design of innovative solutions by collaborating with all involved teams and support new and existing features across multiple applications.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Contributes to the user experience of a product by crafting content to fit product needs such as product copy, instructional text, UI labels, error messaging, marketing copy, etc.
  • Helps ensure consistent cross-product messaging across all digital channels (i.e. web, mobile, TV, wearables, print, voice).
  • Creates copy that works as part of a UX/UI design solution that is engaging and effective to help achieve business goals.
  • Collaborates with product managers, designers and developers to understand—and write content that meets—business and technical requirements.
  • Adheres to voice/tone/style/brand content guidelines.
  • Accepts editorial feedback from stakeholders and peers and be great at incorporating feedback received into the work product. In addition, to be able to offer design feedback to UX/UI designer-peers where appropriate.
  • Advocate for the customer experience within the organization.
  • Implementer of content/voice/tone of one or more products.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English.
  • Team-focused, collaborative, and ability to work well with others.
  • Understands design thinking and user experience design best practices; in particular, understanding the difference between copywriting and content design.
  • Excellent written and verbal communication skills.
  • Strong time management skills and the ability to be self-directed when needed.
  • PLEASE NOTE: Interested applicants should submit a work sample showcasing their content design experience. Work samples can be in the form of a portfolio, a link to an article or an attachment to your candidate profile. The content is more important than the format.

Education
Bachelor's degree or equivalent work experience

Related Work Experience
3 - 5 years Writing experience: With at least 50% focus on UX writing
Experience with common productivity and design tools.

WORKING CONDITIONS
Office environment



Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $64500. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.

The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.


The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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