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Web Test Lead

Date posted 01/22/2019 Requisition Number: 234055BR Location: United States - Colorado - Greenwood Village Area of Interest: Engineering/Technical Operations, Telecommunications Position Type: Full Time

Company Overview:
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.

JOB SUMMARY
Responsible for executing, and reporting on automated and manual web application/portal testing. Specifically directed towards the testing of Residential/Consumer portals for external customers. Accountable for designing, developing, and executing quality test processes, test strategies, test plans and test cases that verify software conformance to acceptance criteria and feature design documents for small to complex projects. Considered a subject matter expert for a single program/system.

MAJOR DUTIES AND RESPONSIBILITIES
Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status

Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs

Provides succinct and accurate documentation of issues.

Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners

Ensures quality standards, procedures and methodologies are being followed

Documents and implements test strategies, plans, processes and standards

Utilizes, maintains and improves test execution and tracking technology and systems

Reports progress on goals on an as requested basis

Supports and, when appropriate, helps to maintain the test automation framework

Ensures that appropriate testing tools are selected and applied optimally

Reviews the architecture and designs of systems and features, and actively engage with Business Analysts and Developers/Engineers to ensure the soundness of proposed solutions

Creates and maintains configuration notes for the testing environments, both functional and non‐functional (e.g. performance testing) environments.

Actively participates in Sprint Planning and Retrospectives, ensuring the voice, recommendations and concerns of the test team is professionally and purposefully represented.

Leads, guides and mentors other testers

Provides recommendations to application stakeholders and leadership teams on fitness of releases for production deployments and/or UAT handoffs

Supports UAT/SIT activities where requested and appropriate

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Strong communicator (written and verbal): ability to read, write, speak and understand English
Ability to focus on deadlines and deliverables
Self-starter, self-motivated, driven individual
Ability to analyze and assist in resolving defects
Ability to work well with shifting priorities
Ability to work with cross-functional team of internal and external resources located onshore and offshore
Keen attention to detail
Proficient in Microsoft Office applications (Word, Excel, Outlook)
Display professional, positive, and approachable attitude/demeanor and discretion
Critical thinker, ability to negotiate with key stakeholders and maintain positive attitude
Strong organizational skills
Good understanding of quality assurance process, tools and methodologies
Understanding of database schemas and querying tools
Strong understanding of the AGILE software development life cycle
Creative solving of technical problems to ensure the ability to translate technical requirements into test plans
Ability to lead a team of other testers
Ability to track multiple test efforts simultaneously and to be able to synthesize the results in fast paced environment
Proficient in using HP Test Suite or other Testing Tools
Strong analytical and problem solving skills
Working knowledge of Jira Agile is required
Knowledge of the HP ALM
Selenium and Jenkins is a plus
Perforce, GitHub, Jira, Confluence, Crowd HP quality experience is a plus
Cable industry experience is a plus
Works on projects of high complexity within one or more development environments. Works on multiple programs/systems as a project team member.
Experience testing customer facing web portals is required
Experience working with an Agile development team is required
Experience with cable billing systems is a plus (CSG)

Education
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Testing Certification ISTQB Advanced Level preferred

Related Work Experience
5+ years testing in an Agile environment

WORKING CONDITIONS
Office environment

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13541 Business Unit: Corporate Apply Later

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