Mobile Customer Service Representative
Kansas City, Missouri
Spectrum is connecting more people in more places with our advanced TV, Internet, Voice and Mobile services. Join us as we continue to grow and bring our services to our communities.
About The Job
- Full Time
- Level: Entry to Midlevel
- Career Progression
Customer Service Mobile Representatives are active listeners and tech-savvy problem solvers whose positive communications make all the difference to our customers. Mobile Support is new at Spectrum, and we will prepare you to connect people in ways that really matter. Join a diverse, enthusiastic team in a bright and lively call center. We offer fully paid training, dedicated peer mentoring and coaching to help you feel comfortable and supported, so you have everything you need to succeed.
What does it take to be a successful Customer Service Mobile Representative at Spectrum?
- Digitally Savvy
- Problem Solver
Hear From Our People
I chose to join Spectrum because of the tremendous opportunities for advancement available along many different career paths. I am especially excited about our new Mobile services and look forward to learning more about the mobile services industry and all of the latest devices.Craig, Rep 1, Spectrum Mobile
What I like about working here at Spectrum is that I get to be around people who are always willing to help each other. You always receive support from coworkers and supervisors who care about your professional growth. It's a friendly environment where everyone is welcome. You get to learn something new every day as things are always changing around here.Saido, Rep 1, Spectrum Mobile
Learn more about the call center.
A Day in the Life
Check out our video and what it’s like to be a Customer Service Representative!
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
Health Insurance (Medical/Prescription Drug, Dental and Vision)
Paid Time Off
Paid Holidays, Personal days, Vacation and Sick Time
Access Discounted Company Services
You have the chance to use company services at little to no cost where available.
We provide reimbursement up to $5250 per calendar year for approved eligible courses.
Our company will provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
Life and Disability Insurance
Basic Life and Accidental Death and Dismemberment (AD&D) Insurance of two times your pay.
ResponsibilitiesDate posted 02/13/2020 Requisition Number: 257605BR Location: United States - Missouri - Kansas City Area of Interest: Customer Service, Mobile Position Type: Full Time
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
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