Key Account Manager II Government and Education, Spectrum Enterprise

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Full Time Latham, New York Posted 05/06/2022 Business unit: Spectrum Enterprise Areas of interest: Account Management, Business Development, Enterprise Sales, Sales Requisition Number: 311225BR SCM291
At a glance:
  • Are you a client-focused sales expert talented at positioning Spectrum Enterprise as the telecommunications provider of choice with highly complex priority SLED accounts?
  • Can you broaden relationship with existing SLED clients by developing an understanding of their processes and seeking ways Spectrum Enterprise can provide additional value?
  • Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at


As a Key Account Manager II for State and Local Government and Education (SLED), you excel at driving revenue growth for a select group of highly complex priority accounts. You focus on broadening existing relationships by developing an in-depth understanding of a company’s processes and seeking ways Spectrum Enterprise can provide additional value. You maximize the success of each account through detailed management of account profitability, business plans, long-term objectives and client satisfaction.

Using your understanding of the client’s industry, you position Spectrum Enterprise as the consultant of choice for a client’s voice, video and data needs. You collaborate as part of the Key Account team to create and effective account pursuit strategy. You flourish in an office environment and travel frequently to capture accounts across an assigned footprint. You report directly to the Manager of Enterprise Sales Vertical Accounts for goals, guidance and assistance.

Position benefits:
  • Competitive salary with sales incentives.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Drive revenue by proactively providing a consultative client needs analysis and executing the account strategy as determined by the team account director or account lead.
  • Identify revenue growth opportunities or improve service levels by closely monitoring developments within designated accounts.
  • Achieve maximum sales volume through the detailed execution of approved account development strategies.
  • Improve revenue growth through an understanding of the client’s available product set and communications issues and designing solutions to meet those complex business needs.
  • Broaden the reach of Spectrum Enterprise services, identify new business and secure contract renewals by cultivating relationships with new and existing contacts via telephone, premise visits, networking and industry events.
  • Determine the serviceability of a location and qualify leads by requesting a site survey and submitting a return on investment (ROI) analysis.
  • Report on all sales activity and client data by maintaining an accurate sales database.
  • Ensure an exceptional client experience by working in conjunction with other business services support groups, including Sales Engineering, Sales Support and Marketing teams.
  • Develop key sales skills and techniques by attending all sales meetings and training sessions as required by management.
  • Mitigate risks by complying with all established Spectrum Enterprise policies and procedures.
  • Perform additional duties related to the position as assigned.
Required keys for success:
  • Three or more years of sales experience exceeding revenue quota.
  • Working knowledge of computer networking, local area network (LAN) and wide area network (WAN) technologies, high-capacity and fiber connected networks.
  • Extensive product and technical knowledge.
  • Solid networking, negotiating and closing skills.
  • Proven interpersonal communication and client relationship-building skills.
  • Experience multitasking and working efficiently and effectively within required deadlines.
  • Quick learner that can apply knowledge while working in a team environment.
  • Valid driver’s license, a safe driving record and the availability to travel frequently.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Three or more years of experience exceeding revenue quotas selling data, voice or video solutions in the telecommunications business-to-business industry.
  • Experience using a client relationship management system, such as Salesforce.
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
Your education:
  • High school diploma or equivalent (required).
  • Bachelor’s degree in a related field or an equivalent combination of education, training and experience (preferred).
SCM291 311225 311225BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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