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Director, Software Delivery

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Full Time Maryland Heights, Missouri Posted 11/14/2022 Business unit: Field Operations Areas of interest: IT Management/Project Management, Leadership Requisition Number: 323931BR ISW725
Responsible for strategic direction and management of the software development programs across various platforms and software projects. Focus on major functions, such as assisting with resolving roadblocks and issues to ensure a successful program delivery, managing requirements between Product teams and Software Development teams, managing delivery timelines for the Software teams from initial architecture to delivery to market and managing the project assignment and prioritization for software delivery managers. Produce, implement, manage and deliver software delivery plans, Agile practices, project and program status reporting for development and testing teams to ensure stable product deliveries are consistent with company initiatives and expectations. Manage project planning, capital budgeting and business plan development for all projects. Ensure a high degree of cross functional communication align with product deployment and support.

Actively and consistently support all efforts to deliver all software development projects on timeline and within budgets.
Manages an innovative, collaborative work team to produce exceptional results delivering the customer experience.
Provides Software Program team support and direction for new or existing technologies and current operational initiatives.
Collaborates and partners with End to End Project Management teams to enable cross functional development between Charter organizations.
Collaborates and partners with Product Management teams to ensure the requirements are mapped appropriately into the agile development process thru Scrum management and JIRA ticket management.
Evaluates and consults with executive management regarding technical issues, strategic planning of projects, system operations, and new product development and deployment.
Ensures current procedures and tests are performed in accordance with Agile process and software development standards for cloud based applications.
Manages and participates in enterprise project prioritization succession planning with executive management to successfully mobilize resources, identify budget implications and work with delivery teams on timeline considerations.
Manages and oversees capital and expense budget process in conjunction with senior leadership
Oversees approved budget while working closely with Product sponsors for budget and resource plans for software delivery management, development management and execution and QA management and execution.
Performs other duties as requested by manager

Required Skills/Abilities and Knowledge
Ability to read, write and speak and understand English
Ability to communicate with employees, customers and suppliers in person, on the phone, and by written communications in a clear, and professional manner
Knowledge of company products and services
Advanced knowledge of software development and delivery
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to supervise and motivate others
Ability to use personal computer and software applications
Comprehensive understanding of applicable local and state rules and regulations
Demonstrated strategic and organizational agility

Required Education
Bachelor's degree or equivalent experience required
Industry and vendor specific certifications and training

Required Related Work Experience and Number of Years
Engineering management experience - 8+
Demonstrated experience with software product management and program management
Demonstrated exceptional leadership skills

Preferred Skills/Abilities and Knowledge
Preferred Education
Preferred Related Work Experience and Number of Years

Office environment
Travel required

Physical Requirements
Mental Requirements

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability ISW725 323931 323931BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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