Software Developer- Query Logic Automation and Reporting

There's a strong connection here.
Full Time Maryland Heights, Missouri Posted 07/25/2022 Business unit: Customer Operations Areas of interest: Information Technology, Software Engineering Requisition Number: 310576BR ISW370
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience

Codes and performs unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements

Codes, tests, and debugs new software or makes enhancements to existing software

Writes programs according to specifications

Participates in code review sessions to validate adherence with development standards

Develops and maintains technical documentation

Serves as secondary escalation point to resolve incidents and problems for production applications and web services supported by the team in accordance with identified Service Level Agreements

Collaborates with customers, internal and cross-departmental technical teams to identify software problems and communicate remediation plans

Generates a variety of complex and periodic reports and/or data through database
management, data administration and data extraction techniques

Provides general system users and management with system analysis and feedback

Influences system design by identifying and recommending design and requirements needs for software enhancements

Mentors and coaches less experienced staff

Maximizes the efficiency of the various software systems by implementing, monitoring, testing and auditing new software programs

Participates in continuous performance improvement sessions to discuss opportunities to improve processes or standards

Analyzes and resolves computer related problems by coordinating with in-house personnel to diagnose and fix operational difficulty, as well as consulting, advising and training on specialized features and functions

Follows established configuration/change control processes

Research and resolve ticket requests from end users that relate to billing issues.

Perform other duties as requested or assigned by management.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Experience related to database reporting tools, Macros, queries, SQL and Microsoft Office products
Ability to deal with ambiguity, uncertainty, and incomplete information when evaluating alternatives and making recommendations
Knowledge of multiple database/reporting systems (SQL, Oracle, .NET, Crystal, etc)
Knowledge of basic ETL concepts and systems (SSIS, Informatica)
Knowledge of Structured Query Language (TSQL, PLSQL) and SQL Server Reporting Services
Knowledge of Microsoft VBA
Understanding of software design patterns and principles
Ability to identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
Ability to deal with ambiguity, uncertainty, and incomplete information when evaluating alternatives and making recommendations
Ability to work seamlessly within a team as well as manage individual tasks
Strong technical knowledge of Information Technology field and computer systems
Demonstrated communication skills (written, interpersonal, presentation), with the ability to easily and effectively interact and negotiate with business stakeholders
Creative and abstract thinking skills to envision and design innovative solutions to business opportunities and challenges
Proven ability to work independently; designing, developing and deploying solutions, and to deliver projects on time with minimal direction
Ability to listen and evaluate all opinions without bias, and contribute to a common culture of excellence

Education
BA/BS in Information Technology, Computer Science, related field or equivalent work experience

Related Work Experience
3 to 5 years’ experience with DBMS
3 to 5 years’ experience with coding, testing and design
3 to 5 years’ experience with database reporting
3 to 5 years’ experience with software development methodologies

WORKING CONDITIONS
Office environment ISW370 310576 310576BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Related jobs

View All of Our Available Opportunities

Sign up for job alerts

Sign up to receive the latest career opportunities directly to your inbox. All fields marked with an asterisk (*) are required.

Areas of interestEnter a location and a category, and click "Add" to create your Job Alert.

  • Information Technology, Maryland Heights, Missouri, United StatesRemove
  • Software Engineering, Maryland Heights, Missouri, United StatesRemove

Spectrum employeeAre you currently a Spectrum employee?

There's a strong connection here.