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Enterprise Account Manager, EAM - Spectrum Enterprise

Date posted 01/23/2019 Requisition Number: 231365BR Location: United States - Wisconsin - Milwaukee Area of Interest: Sales, Telecommunications Position Type: Full Time
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet, Managed Network Services, Voice solutions, TV solutions, Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Highlights

The Enterprise Account Manager is a field sales position selling voice, data, cloud and video services.
In this role, you will focus on upselling services to existing clients, renewing and retaining clients and winning back former clients. To be successful, you will need to establish long-term client relationships.

What you will do
  • Grow key relationships to support their fast-growing business
  • Cultivate new opportunities with former clients
  • Develop client-centric solutions highlighting product benefits
  • Facilitate face-to-face meetings to pursue renewal opportunities
  • Deliver proposals to promote new revenue
  • Consistently achieve or exceed sales and revenue quotas
  • Maintain client database
  • Work in conjunction with Account Management, Sales Engineering and Marketing teams
  • Build a network through referrals, prospecting calls, trade shows and peers
  • Attend sales meetings and training sessions
  • Carry out additional duties related to the position as needed
Required keys for success
  • 2 or more years of business-to-business account management or sales experience
  • Proven record as top sales performer exceeding revenue goals
  • Skills to quickly conduct consultative analysis and provide recommendations
  • Aptitude to participate as a collaborative team member
  • Ability to multitask and manage change
  • Familiarity with Salesforce, ICOMS/CSG or other billing systems
  • Extensive knowledge of Microsoft Office, including Visio
  • Effective communication skills
  • Strong experience utilizing CRM systems (SalesForce)
  • Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook)
Your Education
  • High School Diploma or equivalent (required)
  • Bachelor's Degree in a business related field (preferred)
What You Can Expect
  • Some field sales activities with occasional travel to customer locations

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13557 Business Unit: Spectrum Enterprise Apply Later

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