Major Account Manager - Spectrum Enterprise

Full Time New York, New York Posted 09/10/2021 Areas of interest: Account Management, Business Development, Enterprise Sales, Sales Requisition Number: 290930BR SCM267
At a glance:
  • Are you a client-focused sales professional talented in simplifying the technology and communication needs of strategic enterprise businesses?
  • Can you commit to a consultative field sales position driving revenue growth by creating the overall module and account pursuit strategy?
  • Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at


You drive revenue growth by ensuring client satisfaction and account profitability while developing business plans to meet long-term objectives. As a Major Account Manager, you focus on creating the overall module and account pursuit strategies while nurturing relationships with highly complex, strategic accounts. Through your expertise and understanding of each client’s current and future needs, you position Spectrum Enterprise as the consultant of choice for their voice, video and data needs using consultative sales techniques.

You proactively develop relationships within a client’s organization to identify opportunities where Spectrum Enterprise can provide additional value. You have a strong ability to identify roadblocks and overcome obstacles to increase business while improving the client experience. You travel regularly to capture and manage accounts within a specified footprint. You report directly to the Manager of National Sales Accounts for goals, guidance and assistance.

Position benefits:
  • Competitive salary with sales incentives.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Be an impactful member of the sales team by achieving or exceeding monthly and annual new revenue and renewal quota requirements.
  • Drive the sales cycle by conducting proactive consultative needs analyses and executing account strategies in conjunction with the Sales Manager.
  • Identify revenue growth opportunities or improve service levels by closely monitoring developments across all assigned accounts.
  • Achieve maximum sales volume by understanding the voice, video and data needs of highly complex strategic clients and execute account development strategies.
  • Present recommendations for client business challenges through the development of proposals and the facilitation of sales presentations.
  • Broaden the reach of Spectrum Enterprise services, drive incremental revenue and secure contract renewals by cultivating relationships with new and existing contacts within assigned accounts.
  • Qualify new leads and request site surveys to determine building serviceability, including the submission of a return on investment (ROI) analysis.
  • Maintain all sales databases to accurately report client information and sales activities.
  • Enhance the client experience through collaboration with other business services support groups, including Sales Engineering, Sales Support and Marketing.
  • Improve key sales skills and stay current on market trends by attending all sales meetings and training sessions as required by leadership.
  • Mitigate risks by complying with all established Spectrum Enterprise policies and procedures.
  • Perform additional duties related to the position as assigned.
Required keys for success:
  • Three or more years of sales experience exceeding revenue goals.
  • Demonstrated history of consistently exceeding sales quota.
  • Understanding of computer networking, local area network (LAN) and wide area network (WAN) technologies, high-capacity and fiber connected networks.
  • Telecommunications product and technical knowledge.
  • Solid client relationship building, networking, negotiation and closing skills.
  • Deadline-driven with the ability to multitask while working efficiently and effectively within required deadlines.
  • Quick learner with the ability to apply knowledge while partnering with support resources to implement account growth strategies.
  • Valid driver’s license, a safe driving record and availability to travel as required.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Three or more years of exceeding revenue goals selling data, voice and video solutions in the telecommunications business-to-business (B2B) industry.
  • In-depth knowledge of client resource management (CRM) systems, such as Salesforce.
  • Experience with Microsoft Excel, Word, PowerPoint and Outlook.
Your education:
  • High school diploma or equivalent (required).
  • Bachelor’s degree in a business-related field or an equivalent combination of education, training and experience (preferred).
SCM267 290930 290930BR

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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