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Sales Engineering Manager - Spectrum Enterprise

Date posted 02/08/2019 Requisition Number: 235530BR Location: United States - New York - New York City Area of Interest: Business Affairs/Development/Analysis, Sales, Telecommunications Position Type: Full Time
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet, Managed Network Services, Voice solutions, TV solutions, Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Sales Engineering Manager is responsible for managing the Engineering team that supports technical pre-sale activities. This role requires an accomplished technical professional with experience and knowledge of service provider solutions, as well as the demands of enterprise markets for services and connectivity. The position will focus on showing prospective clients how Spectrum Enterprise’s innovative solutions will help satisfy their growing complex technology and communications needs today and in the future.

What you will do
  • Lead the sales engineering team that is focused on fiber, networking, voice, and cloud services
  • Work in conjunction with Product Development, Sales, and Operations teams
  • Recruit talented team members to support revenue opportunities and goals
  • Train and coach account team members
  • Evaluate engineering team performance and assign projects accordingly
  • Utilize hands-on team development and monitoring activities to drive excellence
  • Ensure sales, operations, and engineering process integrity
  • Act as liaison and escalation point for pre-sale and post-sale issues
  • Create and deliver technical sales proposals that align with client needs
  • Negotiate contracts and conversations with C-Level executives and decision makers
  • Maintain industry knowledge and awareness of emerging technology trends
  • Identify client and capital requirements, as well as strategic opportunities
  • Perform additional duties related to this position as assigned, including attending training and meetings
Required keys for success
  • Two to five years of sales management experience related to the telecommunications field
  • Five or more years of combined experience in technology management, network design, project management, or sales engineering
  • Familiarity with the sales cycle and competing technologies
  • Strong knowledge of TCP/IP, IP VPN, MPLS, VPLS, Ethernet, SONET, and DWDM
  • Familiar with networking including routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
  • Experience with routing protocols and emerging technologies
  • Extensive voice networking experience including VoIP, signaling protocols, and PBX
  • Extensive knowledge of Microsoft Office, including Visio
  • Strong written and oral English communication skills
How you will stand out from the crowd
  • Confidence in communicating sales cycle information to high-level clients
  • Skilled in quickly conducting consultative analysis and providing recommendations
  • Understanding of transport technologies common in Service Providers networks
  • Collaborative team member, able to multitask and manage change
  • Positive attitude with strong presentation skills
  • Deadline-driven in a dynamic, fast-paced environment
  • Familiarity with our product suite
Your education
  • High School Diploma or equivalent (required)
  • Bachelor's Degree in engineering, computer science, or a related field (preferred)
  • MEF, CCNP, CCIP or CCIE certification (preferred)
What you can expect
  • Office environment
  • Fieldwork including customer meetings and site visits
  • Frequent travel in a personal vehicle

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13543 Business Unit: Spectrum Enterprise Apply Later

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