Senior Program Manager Analytics, Spectrum Enterprise

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Full Time New York, New York Posted 07/01/2022 Business unit: Spectrum Enterprise Areas of interest: IT Management/Project Management Requisition Number: 316272BR KGN314
At a glance:
  • Are you a project management subject matter expert skilled in guiding highly complex enterprise-wide programs consisting of multiple projects from concept to completion?
  • Can you successfully support marketing efforts by efficiently managing multiple workstreams of marketing reporting and analytics?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As a Senior Program Manager for Analytics, you improve marketing efforts by efficiently managing multiple workstreams of marketing reporting and analytics from development to automation. You excel at leading marketing reporting and analytic projects through detailed planning, management and monitoring. You ensure projects are completed on time and within budget by using strong Agile project management skills while scoping and coordinating schedules for the individual workstreams.

Using your expert analytical skills, you identify dependencies, projects risks and critical paths while providing marketing performance report creation and data analysis. You drive multiple projects simultaneously by establishing key stakeholder requirements and project objectives while serving as the primary project contact. You have an aptitude for identifying roadblocks and overcoming obstacles with the ability to share this knowledge with your teams. You serve as a recognized subject matter expert in the project management field within an office environment interacting with several teams simultaneously. You report to the Senior Manager of BI & Analytics for goals, guidance and assistance.

Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Encourage enterprise-wide excellence by supporting all efforts to simplify and enhance the client experience.
  • Drive complex programs through the development of program strategies that support business cases and high-level project plans.
  • Ensure the integration of projects by adjusting the scope, timing and budgets based on the needs of the business while coordinating with Project Managers to define the program plan.
  • Serve as a subject matter expert (SME) and mentor to the Project Managers and leaders to educate and assist them with implementing processes and making improvements.
  • Drive the program management process to deliver project scope on time and within budget with responsibilities that include directing work efforts, reviewing integrated project plans, escalating and communicating resource needs, supervising quality reviews and managing issue resolution.
  • Track key project milestones and recommend adjustments to Project Managers to complete projects on time and ensure high quality deliverables.
  • Communicate with leadership and other stakeholders to inform on program strategy, direction and changes.
  • Identify and prioritize opportunities to achieve enterprise goals or enhance program strategies by partnering with senior leadership and other stakeholders within the business community.
  • Maximize program results by mentoring a team of project managers or other project management teams.
Required keys for success:
  • Ten or more years of project management experience.
  • Excel at working independently with no supervision and guidance.
  • Proficient in prioritizing and organizing programs while defining key performance indicators (KPIs) and metrics.
  • Ability to effectively analyze and interpret data and show sound judgment to accomplish job duties.
  • Confident when preparing and delivering data-driven presentations.
  • Deadline-driven with the ability to resolve issues while working under pressure in a fast-paced environment.
  • History of influencing internal and external stakeholders while developing working relationships with peers and project members.
  • Expert at managing large, complex, diverse and strategic projects that impact the entire organization.
  • Successful track record of implementing program and project plans and monitoring progress, resource usage and quality.
  • Proven ability to manage complex programs and project budgets.
  • Advanced knowledge in conducting risk assessments and developing plans to eliminate or mitigate identified risks.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Experience in managing marketing reporting and analytics projects.
Your education:
  • Bachelor’s degree in business administration or a related field, or an equivalent combination of education, training and experience (required).
  • Project management certification or successful completion of a recognized project management curriculum (preferred).
KGN314 316272 316272BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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