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Strategic Account Manager, Government and Education - Spectrum Enterprise

Date posted 11/19/2018 Requisition Number: 229875BR Location: United States - New York - Rochester Zip Code: 14623 Area of Interest: Sales, Telecommunications Position Type: Full Time
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet and Managed Network Services, Voice solutions, TV solutions and Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Highlights
The Strategic Account Manager for Government and Education is responsible for managing dedicated market accounts.

In this field based position, you will focus on the protection and growth of existing revenues through proactively managing client relationships.
What you will do
  • Serve as client advocate within their fast-growing business
  • Develop client-centric solutions highlighting product benefits
  • Facilitate face-to-face meetings to pursue renewal opportunities
  • Deliver proposals to promote new revenue
  • Consistently achieve or exceed sales and revenue quotas
  • Maintain client database
  • Establish data control procedures and work with regulatory agencies as needed
  • Collaborate with others to resolve issues and enhance the client's experience
  • Attend training to remain current on pricing, order entry and commission reports
  • Assist with account collections when necessary
  • Carry out other duties as needed
Required keys for success
  • Five or more years of experience with strategic sales or account management
  • Three or more years of experience in state/local government and/or education sales
  • Proven sales record, meeting $2,500 monthly quota
  • Extensive knowledge of Microsoft Office including Visio
  • Familiarity with Salesforce, ICOMS/CSG or other billing systems
  • Skills to quickly conduct cost analysis and provide recommendations
  • Aptitude to identify and cultivate market opportunities
  • Aptitude to participate as a collaborative team member
  • Ability to multitask and manage change
  • Effective communication skills
How you will stand out from the crowd
  • Three or more years of industry experience in business-to-business sales, including prospecting calls and premises-based sales
  • Familiarity with the product suite: data, voice and video- or cloud solutions
  • Motivation from commission-based model
  • Deadline-driven nature in a dynamic, fast-paced environment
  • Confidence in communicating technical information to high-level clients
  • Positive attitude with strong presentation skills
  • Coachable disposition with entrepreneurial spirit and ability to work independently
Your education
  • High school diploma or equivalent (required)
  • Bachelor's degree in business-related field (preferred)
What you can expect
  • Office environment
  • Field work including client meetings and site visits
  • Frequent travel (30 percent) in personal vehicle

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13556 Business Unit: Spectrum Enterprise Apply Later

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