Full TimeSan Antonio, TexasPosted 12/04/2024Business unit: Spectrum EnterpriseAreas of interest: Enterprise Sales, Financial Analysis, Order Fulfillment/ManagementRequisition Number: 2024-44694SSU304
Ready to gather property details and coordinate right of entry and service installation processes? You can do that. Do you want to help increase the number of commercial building entries obtained? As an Enterprise Service Delivery Analyst at Spectrum Enterprise, you can do that.
Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION
You improve the client experience by coordinating efforts to ensure a smooth right of entry and service installation while helping increase the number of commercial building entries. You maintain positive relationships with team members and interact with internal partners in person and digitally within an office environment.
WHAT OUR ENTERPRISE SERVICE DELIVERY ANALYSTS ENJOY MOST
Consistently facilitate forward order movement through the workflow within predefined timelines.
Conduct detailed property research to obtain property information and prepare orders.
Deliver on client expectations by building and maintaining positive relationships with key partners in the right of entry process.
Partner with key right of entry partners to resolve escalations and expedite orders.
Maximize the department by managing order volume and small projects.
WHAT YOU'LL BRING TO SPECTRUM ENTERPRISE
Required Qualifications
Experience: Two years of experience in finance, business operations or commercial real estate; Two years of telecommunications industry experience.
Education: Bachelor’s degree in a related field or equivalent experience. Technical Skills: Experience with right of entry contracts, certificate of insurance and counter signatures; Knowledge of Spectrum Enterprise’s cable and fiber network infrastructure, products and services; Familiar with the standard service delivery workflow, processes and procedures; Proficient in Microsoft Office.
Skills: Organizational, prioritization, planning and English communication skills.
Abilities: Analytical mindsetwith the ability to interpret construction drawings and use map applications to survey sites.
Preferred Qualifications
SPECTRUM ENTERPRISE CONNECTS YOU TO MORE
Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
Learning Culture: Company support in obtaining technical certifications.
Dynamic Growth: Paid training and clearly defined paths to advance within the company.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
