Full TimeSt Louis, MissouriPosted 11/17/2021Areas of interest: Government/Corporate Affairs, Leadership, LegalRequisition Number: 296459BRLLM720
JOB SUMMARY This position is responsible for leading other Corporate Compliance & Ethics team resources. Designs and executes the operations and processes of the Charter Corporate Compliance & Ethics Program (the “Program”). Oversees the intake, classification and assignment of hotline investigations; monitors the completion and outcomes of investigations; and drives continuous improvement of the hotline and investigation processes. Assists with carrying out strategic initiatives of the Compliance & Ethics Program. Understand and apply relevant guidance (e.g., Department of Justice, Elements of an Effective Compliance Program, Federal Sentencing Guidelines).
MAJOR DUTIES AND RESPONSIBILITIES
Bring a mindset of continuous improvement to the Program that constantly strives to achieve the elements of an effective compliance program. Actively and consistently identify opportunities and support all efforts to simplify and enhance the processes, procedures and customer experience of the Compliance Program and the Corporate Compliance team. Proactively monitor developments and changes to applicable guidance (e.g., DOJ) and apply to operations and strategy of the Program.
Oversee all aspects of the Company’s compliance hotline, including intake, assessing, classifying, and assigning all incoming complaints; monitoring complaint resolution and recommending corrective measures as needed. Analyze hotline data, trends to identify potential risks and determining potential corrective actions to improve company activities, culture and risk mitigating activities. Participate in identifying long-term automated reporting solution.
Develop positive, collaborative working relationships with all level of leadership, business partners and investigation teams.
Recommend and implement strategic solutions or provides feedback which impacts decisions pertaining to compliance and/or ethics matters which may have an impact on the organization or its approach.
Facilitate the coordination and performance of Quality Assessment Reviews of hotline investigations and periodic auditing of hotline data.
Research and update existing policies and potential development and roll out of new compliance-related policies and trainings. May lead or partner in training Charter personnel on a periodic basis on compliance, how to conduct investigations, and related compliance topics.
Execute the Corporate Compliance communication plan and increasing awareness of the Compliance Program including, regular communications with investigation teams, periodic communications with Business Units, etc.
Assist in preparing reporting and providing updates to the General Counsel, Compliance team, Compliance Committees and the Audit Committee.
Assist in managing the annual Code of Conduct, Conflict of Interest Certification & Disclosure processes as well as review, update, developing of additional training courses. Evaluate the effectiveness of training courses.
Perform other duties as assigned.
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Strong communication, leadership, management and relationship building skills
Strong analytical, organizational, critical thinking and problem solving skills
Strong skills in Excel, pivot tables, analytics, charts and graphs, and PowerPoint
Ability to focus on strategies which will positively affect the organization
Ability to analyze data and develop and present data driven reports
Ability to document, prepare and present executive level presentations
Ability to show judgment and initiative and to accomplish job duties
Ability to work independently
Ability to work with others to resolve problems, handle requests or situations
Education Bachelor’s degree or equivalent experience Master’s degree or MBA degree preferred Relevant certifications (CCEP, CPA, etc.) preferred
Related Work Experience 7+ years experience working within corporate compliance, other second or third line-of-defense programs, or similar programs preferred 5+ years management experience Compliance, risk, accounting or legal education and experience preferred
WORKING CONDITIONS Office environment Travel as required
LLM720 296459 296459BR
Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.