Senior Business Analyst Enterprise Sales Operations - Spectrum Enterprise

Full Time United States - Missouri - St Louis Posted 04/01/2021 Areas of interest: Business Analysis, Research/Analysis, Sales Ops/Support Requisition Number: 278545BR SOP301
At a glance:
  • Are you an analytical business professional talented in identifying the rate of return or value of investment of projects?
  • Can you commit to a position ensuring the business is investing time and funding into the most valuable efforts while providing general business process improvement recommendations?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at


As a Senior Business Analyst for Spectrum Enterprise Sales Operations, you focus on identifying the rate of return or value of investment of projects. You excel at ensuring the business is investing time and funding into the most valuable efforts. You provide recommendations that improve general business processes and planning while enhancing the client experience. You analyze complex business operations and recommending solutions that align business functions with organizational goals. You design sales processes that drive efficiency across multiple business units.

Using an expert understanding of the structure, policies and operations, you work with business units to translate client needs into specifications that guide the Information Technology (IT) department to deliver effective solutions. You maximize the impact of your initiatives by drafting documents tailored to specific internal audiences. You flourish in an office environment reviewing processes and providing consultation to business partners throughout the organization. You report to the Manager of Business Analysis for goals, guidance and assistance.

Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Recommend solutions that align individual business functions with organizational goals by working with business stakeholders and analyzing business operations.
  • Improve general business processes and planning by researching and understanding the structure, policies and operations of the organization.
  • Maximize the effectiveness of initiatives by assisting with business process redesign and documentation.
  • Drive improvement initiatives by translating high-level business requirements into functional specifications for the IT organization or vendors and managing changes to the specifications.
  • Influence current and future business and sales operations by compiling, analyzing, interpreting and presenting complex company and client data.
  • Propose new strategies for successful business improvements through the creation of reports, charts, graphs and presentations.
  • Develop accurate project time and cost estimates by identifying phases, elements and team requirements.
  • Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations for leadership.
  • Reduce costs through recommendations or improvements that can be accomplished through new technology or alternative uses of existing technology.
  • Ensure successful introductions of new technology, business processes, capabilities and strategies through the identification and prioritization of training needs.
  • Successfully launch initiatives by developing test planning and coordinating solution testing.
  • Perform additional duties related to the position as assigned.
Required keys for success:
  • Three years of project management experience.
  • Five or more years in business analysis or related experience.
  • Five or more years of telecommunications experience.
  • Proven prioritization and organizational skills with the ability to work independently and in a collaborative, dynamic team environment.
  • Solid data analysis and interpretation skills.
  • History of quickly identifying business issues and opportunities while managing multiple projects simultaneously.
  • Confident when preparing and facilitating data-driven presentations.
  • Track record of making decisions and resolving issues while working under pressure.
  • Demonstrated project management and leadership capabilities.
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • History of driving conversations to successfully understand and translate discussions into business requirements.
  • Experienced in technical writing.
  • In-depth knowledge of Salesforce.
  • Understanding of Spectrum Enterprise products.
  • Knowledge of Spectrum Enterprise sales operations processes and tools.
  • Previous experience in sales enablement.
Your education:
  • Bachelor’s degree in business administration or a related field (required).

For more information on Spectrum’s benefits, please click here.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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