Full TimeSt Louis, MissouriPosted 07/07/2021Areas of interest: Business Analysis, IT Management/Project Management, Operations SupportRequisition Number: 282902BRBOP610
JOB SUMMARY Responsible for creating business readiness assessments and assessing business readiness across all of the systems in Finance and groups that utilize the ERP. The Sr Mgr, Business Readiness plays a key role helping maximize employee adoption and minimizing resistance to new processes, systems and technology. The Sr Mgr, ERP Business Readiness will coordinate with counterparts in ERP Operations and across functions to ensure alignment.
MAJOR DUTIES AND RESPONSIBILITIES
Designs, develops, executes and maintains all business readiness assessments and plans for ERP system modules based on collaboration with SME’s, knowledge of technology enabled change and benefits delivery at multiple levels (individual, organizational, functional/enabling environment)
Conducts readiness assessments, evaluates results, and presents findings in a logical and easy-to-understand manner
Creates and manages measurement systems to track adoption, utilization and proficiency of individual changes
Identifies resistance and performance gaps, and works to develop and implement corrective actions
Identifies potential “people-oriented” risks and anticipated points of resistance, and develops specific plans to mitigate or address the concerns
Establishes and reports on metrics related to the ERP Operations change management program
Participates in go-live events
Documents, reviews and analyzes business processes including organizational roles/responsibilities, activities, controls, policies and procedures, and systems.
Incorporates aspects of change associated with the transformation of the organization to align with business processes, systems and technology, job roles and organizational structures.
Works with management to identify improvements in the efficiency and effectiveness of processes and controls.
Performs other duties as required
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge
Business readiness materials development
Ability to handle multiple projects simultaneously
Excellent communication skills - oral, written and presentation abilities
Ability to communicate and collaborate across the organization and with all levels
Strong attention to details and ability to multitask and manage deadlines
Proficient in MS Office (Excel, PowerPoint, Word, Outlook, Project)
Proficient in Business Process Model Notation
Solid understanding of financial and supply chain processes
Demonstrated ability to work independently
Effective as a team player
Personable, patient, and persistent
Strong organizational skills
Experience using online content management and collaboration tools (i.e. SharePoint)
Experience with and knowledge of organizational change management principles, methodologies and tools
Education Bachelor’s Degree in Finance, Technology or related field
Related Work Experience 6-7 years experience in assessing business readiness for ERP, CRM or large scale ERP system implementations 3+ management experience Project management experience
WORKING CONDITIONS Ability to travel as needed Job Code : BOP610
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