Facilities Assistant II
JOB SUMMARY
Supports the day to day facility operations of a location(s) by performing a variety of support assignments to ensure the building runs smoothly. May perform general maintenance of the facility and office equipment and must have a general understanding of tasks associated with a corporate facility. Responds promptly and efficiently to requests in a fast paced high demand environment while maintaining the highest level of customer service and professionalism.
MAJOR DUTIES AND RESPONSIBILITIES
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Certifications and/or Licenses
Valid driver's license with satisfactory driving record within Company required standards
Education
High School Diploma or equivalent
Related Work Experience
1+ years Facility support or related experience in a professional, corporate setting
WORKING CONDITIONS
Office environment
Occasional overtime required
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Supports the day to day facility operations of a location(s) by performing a variety of support assignments to ensure the building runs smoothly. May perform general maintenance of the facility and office equipment and must have a general understanding of tasks associated with a corporate facility. Responds promptly and efficiently to requests in a fast paced high demand environment while maintaining the highest level of customer service and professionalism.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Maintain the overall order/organization of the common areas throughout the facility
- Provide consistent, effective level of customer service when responding to building occupants on issues
- Complete daily and weekly facility related tasks and duties such as switchboard/receptionist, mailroom clerk, clerical assistant, etc
- Proactively ensure that conference/meeting rooms are property equipped and maintained daily and correct items as necessary
- Assist employees with conference room requests (visitors, parking, security, etc) and communicate reservation confirmations, room set up requirements, catering requests and signage needs and support when potential conflicts arise
- Maintain Outlook calendar for various meetings rooms on campus; assist Business Unit with meeting schedules and requirements
- Monitor, stock and complete inventory sheets associated with daily and weekly maintenance of breakroom, mailroom and supply cabinets in all buildings on campus. This includes but is not limited to refilling coffee, paper, copier trays, supply drawers, etc
- Ensure office equipment is operational and properly maintained; trouble shoot problems as needed and manage repairs with service provider as directed by the supervisor
- Escort vendor/service provider on campus while performing a repair or equipment installation
- Assist with coordination and management of campus moves and company functions
- Support maintenance of up-to-date floor plans and associated documentation
- Monitor and administer building access
- Perform other duties as assigned
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Proficient w/computers and MS Office software (Word, Excel, Outlook calendar & email)
- Good interpersonal, oral and written communication skills
- Flexible, adaptable, independent and motivate team player able to work in a fast paced environment
- Ability to provide quality customer service
- Ability to use standard office equipment (telephone, computer, printer, scanner, copier)
- Possess attention to detail, organization and accuracy
- Ability to work overtime as the business needs dictate
- Ability to effectively and efficiently make use of time and resources
- Ability to maintain a positive attitude and work environment
Certifications and/or Licenses
Valid driver's license with satisfactory driving record within Company required standards
Education
High School Diploma or equivalent
Related Work Experience
1+ years Facility support or related experience in a professional, corporate setting
WORKING CONDITIONS
Office environment
Occasional overtime required
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.