Full TimeStamford, ConnecticutPosted 09/13/2021Areas of interest: IT Management/Project Management, ProductRequisition Number: 290397BRMPD535
JOB SUMMARY This postion is responsible for understanding Bulk Owner & Property Management needs for the purposes of launching new and improving existing Bulk Product features and service offerings to be used by the Spectrum Community Solutions organization. This role will assume leadership in ad hoc cross-functional team building and input gathering and will be at the center of a fast paced, highly visible effort. The role will report to the Sr. Director, Community Solutions Product & Technology but will operate in a highly matrixed environment with numerous key stakeholders.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to implement the Community Solutions product strategy while simplifying and enhancing the customer experience
Deeply understand the multi-family industry best practices in product development process specific to connectivity and entertainment products and translate appropriate steps to achieve the #1 market position.
Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation.
Develop communication plan for stakeholders and process participants.
Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
Support the development and communication of SCS Product Strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing and sales stakeholders and key market areas on implementing strategy.
Drive sales enablement for all SCS products and services, once product features and experiences are designed, developed, and available for launch
Manage & develop staff, assign staff workload according to priority
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services Aptitude and eagerness to learn from a new environment and make an impact quickly Ability to manage and foster change Ability to lead large, cross-functional teams in order to achieve business goals and results Ability to listen to multiple points of view and synthesize against goals for recommendations Ability to plan, prioritize and organize effectively and independently Ability to handle multiple projects and tasks Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to analyze and interpret data and synthesize recommendations Ability to communicate with all levels of management and company personnel Ability to communicate orally and in writing in a clear and straightforward manner Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Proficiency with Word, Excel, PowerPoint Good organizational and office management skills Excellent cognitive and communication skills Excellent analytical skills Strong business sense and sense of urgency to achieve business results
Education Undergraduate degree required MBA preferred, but not required Prefer technical degree related to the telecommunications field or operational/process optimization
Related Work Experience Number of Years Mangement and development of staff 3-5 Product Development Process 3-5 Related industry experience (Cable, Telecommunications, Software/Online Services) 3-5 Multi-family Industry 3-5
WORKING CONDITIONS Office environment Limited Travel
EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
MPD535 290397 290397BR
Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.