Full TimeStamford, ConnecticutPosted 10/12/2021Areas of interest: Communications, IT Management/Project Management, SalesRequisition Number: 289321BRSAN500
JOB SUMMARY Responsible for leading the Residential a Sales Reporting & Analytics team in producing Commission activity reporting ,sales activity reporting, business trending, support systems development and maintenance. This individual will be responsible for developing reporting solutions for sales and sales operations leadership and establishing team processes and measurement protocols. They will manage data extraction, modeling, report generation, and analysis of monthly performance metrics. Responsibilities will also include enforcement of data integrity and accuracy of the operational databases utilized in support of Residential Retail Sales, and associated analytics of such data. Will also be directly involved in special projects management - including data migration/integrity projects, new business development opportunities, and change management initiatives necessary to drive company objectives.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience.
Function as primary manager of sales operational support tools including interactive report models, web interfaces, and software applications.
Oversee and report the weekly commission payout reports ,the tracking and reporting of data on a daily, weekly, monthly basis to assess sales performance. Assist in analyzing data trends and promoting alternative management strategies to increase efficiencies.
Maintain a strong understanding of Residential Retail Sales data and various relational databases, contributing regularly to strategies that enhance that data. Be a subject matter expert on reporting platforms and team functions. Support sales organization by sharing knowledge and training in regards to reporting platforms.
Serve as a strategic advisor to executive leadership team on performance/results.
Develop partnerships with Business Planning, IT, Sales Operations, Fulfillment, Marketing, Fiscal Operations, and other sales support groups to ensure accuracy and functionality of data collection platforms, functionality of sales reporting tools, and overall collaboration of all necessary reporting functions.
Provide additional support and analysis for sales and operations departments’ special projects; including data migration/integrity initiatives, financial initiatives, data queries, among others.
Be part of a high performance culture working towards shared business objectives.
Perform other duties as requested by management.
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to thoroughly analyze and interpret data Ability to communicate orally and in writing in a clear and straightforward manner Proven leadership skills and ability to communicate with all levels of management and company personnel Ability to handle multiple projects and tasks Ability to understand business uses of data and put together specifications for data design and development Ability to make decisions and solve problems while working under pressure Ability to use personal computer and software applications Strategic perspective, sound business judgment and a collaborative work style Knowledge of cable and telecommunications products and services Knowledge of Alteryx , Tableau, Visio Knowledge of dimensional and relational data modeling, SQL, ETL Functions and Utilities Knowledge of CRM tools (SalesForce) Exposure to MicroStrategy Strong knowledge of MS Access, and advanced Excel functions required Strong knowledge of Visual Basic and VB.Net (Preferred) Knowledge of Billing System Platforms (preferred)
Education Bachelor's degree in either Information Systems or Business; or related field or equivalent work experience
Related Work Experience Number of Years Data analysis/ database management 8 Project management experience 8 Team Management Experience 8
WORKING CONDITIONS Standard Office environment
EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability SAN500 289321 289321BR
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