Marketing Specialist - Multicultural Retention

Full Time Stamford, Connecticut Posted 11/01/2021 Areas of interest: Marketing, Research/Analysis Requisition Number: 295564BR MSU335
JOB SUMMARY
Position works closely with the marketing team to support marketing initiatives across all channels. Employs strong organizational, creative and fundamental marketing skills to assist with the development and execution of marketing programs designed to retain Multicultural customers.

MAJOR DUTIES AND RESPONSIBILITIES
Coordinates with internal teams including marketing, product, and retention inbound teams as well as external agencies to translate marketing strategies into effective programs for retention campaigns: including the development of Spanish adaptations and translations.

Works closely with the cross functional Marketing and Product teams to support the development of materials to improve customer retention.

Coordinates with internal strategy teams on identifying key customer segments and developing applicable, unique retentive messaging for each.

Develops a deep understanding of Charter core values and products.

Performs other duties as assigned.

REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write, speak and understand English.
  • Extensive background with the creative development process; embodies creative best practices and visionary thinking to uniquely solve marketing challenges
  • Employs strong project management skills, demonstrating the ability to set and meet deadlines and manage budgets for multiple simultaneous projects while maintaining accuracy and efficiency in deliverables
  • Ability to manage multiple projects, agencies, and internal/external stakeholders at one time
  • Ability to prioritize and organize effectively
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to manage all phases of a large project from beginning to end with sufficient autonomy
  • Ability to work well with people from all levels of the organization, many different disciplines and
  • varying degrees of technical and business experience
  • Ability to work independently and make recommendations and decisions autonomously
  • Ability to conduct formal presentations to all levels of management on issues or findings in assigned areas or subjects
  • Honesty, integrity and ethics
  • Must be a team player
  • Strong attention to detail, balanced with the ability to think strategically
  • Advanced proficiency with Excel , PowerPoint
  • Overall proficiency with common desktop applications

Education
Bachelor’s Degree in Marketing, Business, Communication or related discipline or equivalent experience

Related Work Experience
2 - 3 years corporate marketing or agency experience
Experience managing external agency partners through the creative development of lead generating marketing materials, including messaging development, offer presentation and layout

PREFERRED QUALIFICATIONS
Skills /Abilities and Knowledge
Written Spanish
Fast-paced self-motivator who must be detail oriented while able to keep multiple initiatives moving at once

WORKING CONDITIONS
Office environment
MSU335 295564 295564BR

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

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