Senior Manager, Sales Analytics & Compliance - Spectrum Enterprise

Full Time United States - Connecticut - Stamford Posted 02/19/2021 Areas of interest: Business Analysis, Business Intelligence, Research/Analysis Requisition Number: 275600BR SAN601
At a glance:
  • Are you an experienced analytical leader talented in supporting business decisions through detailed data auditing and compliance?
  • Can you commit to a position managing a team of analysts while promoting enterprise-wide data-driven decision making?
  • Do you desire competitive compensation with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As the Senior Manager of Sales Science, you improve enterprise-wide data-driven decision making by ensuring company compliance with data acquisition, analytics and communication techniques. You drive overall business performance by ensuring effective and successful compliance and auditing procedures that support business decisions. Using your sharp business acumen, you lead a cross-functional team of analysts through detailed auditing, compliance, reporting and process improvements. You accelerate the sales cycle by collaborating with the Sales team on cross-functional efforts for specific project opportunities. You thrive in an office environment managing your team and traveling as needed to achieve company objectives. You report to the Senior Director of Data and Reporting for goals, guidance and assistance.

Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Encourage company-wide success through the active and consistent support of all efforts to simplify and enhance the client experience.
  • Use hands-on expertise in audit, compliance, analytics and process improvements to provide vision and leadership to the Sales Science team.
  • Support leadership by providing insights and action-oriented next steps associated with compliance, auditing and revenue opportunities.
  • Create and implement a roadmap to ensure effective data integration, management and analytics maturity.
  • Develop reporting to scope projects for business leadership with benefits analyses, including sales, funnel creation, productivity, close rates, participation and product.
  • Drive development accountability within the team by reviewing work and challenging assumptions and observations.
  • Estimate sales yield by measuring and tracking the performance of channel participation and usage for referrals, spiffs, campaigns and products.
  • Collaborate with boundary partners to assure the delivery of value from data assets and drive data efficiency with consistent metrics definitions, data audits and extraction processes.
  • Partner with leadership to identify and address gaps in insights and predictability and map them to potential analytics and data science solution approaches.
  • Clearly document findings, methodologies and business implications and present them for senior leadership to leverage.
  • Improve data integrity and sourcing by operationalizing data with business execution systems.
  • Maximize the department by creating standards and processes for repeatable and reliable measurements.
  • Enhance individual analyst performances through the support of measurement and analytics skill development.
Required keys for success:
  • Eight years of business experience working within a marketing, sales, business intelligence or strategic planning function of a large organization.
  • Ten or more years of industry experience building or implementing insights and prescriptive analytics solutions that drive business revenue in business units.
  • Seasoned manager with a reputation for measuring business performance and leading teams to their maximum potential.
  • Detailed knowledge of marketing and sales channel principles, techniques and processes.
  • Hands-on experience developing and disturbing reporting performance reports.
  • Experience developing dashboards across various tools to streamline data visualization.
  • Aptitude for analyzing business trends and performance measurement.
  • Ability to present complex data and intelligence in a clear and easy-to-understand format.
  • Solid organizational skills with the ability to manage large, complex projects from inception through completion.
  • Track record of success in a fast-paced dynamic environment with limited oversight.
  • Proficient with Microsoft Word, Excel, PowerPoint and Outlook.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Expert with business intelligence (BI) tools, such as Tableau, Micro strategy, Salesforce, Cognos or PeopleSoft.
  • Solid understanding of leading-edge technologies, including best practices in decision science and process improvement.
  • Familiar with compliance, investigation, audit and big data technology, such as statistical software, decision trees and econometrics.
  • Ability to leverage tools and drive business value while automating workloads to ensure maximum efficiency.
  • Innovative and analytical thinker that can challenge the status quo of business operations.
  • History of managing a technical team while prioritizing multiple projects and completing them on time.
  • Solid leadership skills that can identify a clear direction and commitment to the development of each team member.
  • Conceptual thinker that can connect data points, projects and processes.
  • Knowledge of current technology trends and business modeling that are influencing sales marketing and service delivery.
  • Comfortable with ambiguity and able to provide thought leadership to boundary partners.
  • History of synthesizing complex data and operational issues with solutions and recommendations.
  • Proficient in software and statistical tools, including SAS and R.
Your education:
  • Bachelor’s degree in statistics, marketing, management, finance, MIS, mathematics, research or economics (required).
  • Master’s degree in business administration or a related field (preferred).


For more information on Spectrum’s benefits, please click here.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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