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Senior Product Analyst - Spectrum Enterprise

Date posted 01/16/2019 Requisition Number: 232999BR Location: United States - Connecticut - Stamford Zip Code: 06901 Area of Interest: Business Affairs/Development/Analysis, Telecommunications Position Type: Full Time
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet, Managed Network Services, Voice solutions, TV solutions, Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit
The Highlights
The Senior Product Analyst is responsible for executing product analysis, maintaining product line reporting and supporting product development initiatives. This position reports directly to the Director of Enterprise Voice Product Development and will act as the reporting lead for the team. The ideal candidate possesses an essential understanding of company-wide business processes, ensures team organization and is prepared for all process, reporting, budgetary, and business planning requests. They possess the ability to be thorough and meticulous, with an eye for detail, and must apply logic and knowledge of the business to identify and correct inaccuracies in reports and presentations. This person needs the capacity to lead cross-functional projects related to business process, product lifecycle management, and product development.
What You Will Do
  • Assemble, examine, refine, validate, document and maintain complex data for the Spectrum Enterprise Voice line of business
  • Create and maintain discrete product trending dashboards for utilization by the working team and the executive team
  • Models and forecast business trends based on historical data sets and planned product changes or feature launches.
  • Maintain an understanding of Spectrum Enterprise Voice products and components
  • Perform ad hoc data analysis as needed
  • Manage capital initiative and department expense budgets, including forecasts, funding requests, PO creation, invoice tracking, cost allocation, and reporting as necessary
  • Tracks and report on department initiatives and maintain roadmap and status reports
  • Lead business process design and documentation
  • May lead cross-functional projects related to process improvement, product lifecycle management, or product development
  • May generate requirements documentation, with minimal direction, through facilitated work sessions or individual interviews with sponsors and stakeholders and manage changes to those requirements
  • Maintains proficiency with a third-party reporting system
  • Perform additional duties related to this position as assigned
Required Keys for Success
  • Ability to read, write, speak and understand English
  • Five or more years of business analysis or project management experience
  • One to three Years of related industry experience (Cable, Telecommunications, Software/Online Services)
  • Ability to analyze and interpret data and create recommendations
  • Ability to define key performance indicators / metrics
  • Ability to listen to multiple points of view and synthesize against goals for recommendations
  • Ability to quickly become subject matter expert on multiple databases and reporting tools
  • Ability to document, prepare and present data-driven presentations
  • Ability to plan, prioritize and organize effectively and independently
  • Ability to manage and assign multiple projects and tasks
  • Ability to communicate and contribute cross-functionally, and within a matrix environment
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to show judgment and initiative and to accomplish job duties
  • Strong business sense and sense of urgency to achieve business results
  • Highly motivated and talented with an interest in technology, a love for great products, and strong business acumen
  • Excellent analytical ability is a must
  • Expertise in Word, Excel and PowerPoint
How You Will Stand Out from the Crowd
  • Product management and/or product development experience
  • Ability to communicate with all levels of management and company personnel
  • Ability to make decisions and solve problems while working under pressure
  • Ability to lead cross-functional teams in order to achieve business goals and results
Your Education
  • Bachelor’s degree in Science, Engineering, Math or related field or equivalent experience (required)
  • Project Management certification (preferred)
What You Can Expect
  • Office environment

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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