Territory Management Analyst

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Full Time Town of Stamford, Connecticut Posted 05/16/2022 Business unit: Community Solutions Areas of interest: Operations Support, Research/Analysis Requisition Number: 311985BR SCH340
JOB SUMMARY
Position is responsible for ongoing development and maintenance of sales territories and assigned account modes for sales representatives. The Territory Analyst ensures territories are balanced across markets and are assigned market appropriate prospects and customers. The position also oversees account maintenance within the Sales CRM; ensuring accounts are properly assigned and are adjusted as needed for turnover and changes related to sales management and representative staffing. Manages active customer account assignments, keeps account maintenance, account manager modules, assigned accounts and territories, coordinates account merge and parent/child associations in the Sales CRM.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Successfully administrates territory strategy in alignment with Sales Rules of Engagement.

Develops deep understanding of assigned sales team(s) and is viewed by Sales leadership as the subject matter expert on territory strategy execution within assigned sales channel.

Interacts daily with Sales leaders at all levels (Manager thru GVP) to review and refine territories and plan for new territories as needed.

Recommending territory designs that optimize market coverage.

Oversee development, balancing and maintenance of assigned Mid-Market and/or Strategic territories and modules for all applicable sales roles.

Audit Keep Accounts designations and reviews with sales representatives.

Partner with internal stakeholders within organization to improve data integrity with the CRM

Support territory management user case queue requests

Support Strategic planning and Sales initiatives as required

Use territory optimization software to draw, analyze and implement territories in Sales CRM

Ability to generate routine and ad hoc reports that provide analytics on assigned territories

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of CRM System
Proficient at Excel
Extensive experience working with large data sets
Managing projects for internal customers and developing effective relationships with leaders at all levels
Working knowledge of basic U.S. geography and demographics
Ability to accurately categorize businesses by Enterprise vertical
Ability to execute against short timeframes and due date driven projects and monthly deliverables

Required Education
Bachelor of Science/Arts degree or combination of education and equivalent work experience

Required Related Work Experience and Number of Years
Sales or Business Operations - 3+
Sales CRM (e.g. Salesforce, Siebel) - 1+

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Experience with territory optimization software, such as TerrAlign or MapAnything or other geo-based applications

Preferred Education

Preferred Related Work Experience and Number of Years

WORKING CONDITIONS
Office environment
Travel as required, up to 10%

PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements
Mental Requirements

EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

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SCH340 311985 311985BR

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