Full TimeTown of Stamford, ConnecticutPosted 05/06/2022Business unit: Spectrum EnterpriseAreas of interest: Product, Research/AnalysisRequisition Number: 301406BR-1MPD355
At a glance:
Are you a talented product analyst skilled at identifying trends and guiding critical improvement decisions?
Can you commit to role improving and redesigning our product line to meet client needs?
Do you desire competitive compensation with lucrative benefits and a focus on professional development?
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
As the Product Analyst, you accelerate growth by identifying product trends and strategies based on in-depth and accurate statistical modeling. You excel at developing insights by gathering and analyzing data from various and disparate sources. You focus on enhancing the Product Management team by effectively communicating your insights to guide development and redesigns.
You excel at sourcing and recommending quality datasets to explore and determine which predictive models are most impactful. You maximize department success by creating visually compelling representations of data for senior leadership. You thrive in an office environment and feel comfortable supporting projects across the organization. You report to the Senior Manager of Program Management for goals, guidance and assistance.
Competitive salary with bonus.
Health, vision and dental insurance.
100% company match 401(k) up to 6%.
Company funded retirement accumulation plan for an additional 3%.
Pretax childcare spending account.
Paid holidays, vacation days, personal days and sick days.
Employee discount on spectrum services where available.
What you will do:
Encourage company-wide excellence by actively and consistently supporting all efforts to simplify and enhance the client experience.
Determine client needs by gathering, refining, validating, documenting and maintaining complex data for the associated product lines.
Relay complex business concepts by creating and maintaining discrete trending dashboards for the working and executive teams.
Identify opportunities for process improvement through data mining and analysis in support of process definitions.
Ensure successful product or feature launches by modeling and forecasting business trends based on historical data sets and presenting analytics that reflect the client experience and usage of new products.
Improve efficiency through third-party reporting systems and serving as the primary licensed seat holder and liaison.
Maximize the department through data gap identification and researching methods to fill these gaps.
Continuously develop, implement, launch and improve new products after applying lessons learned from previous projects.
Perform additional duties related to the position as assigned.
Required keys for success:
Three or more years of business analysis experience.
Expert analytical and interpretation skills with the ability to define key performance indicators and metrics.
Confident when preparing and conducting data-driven presentations.
Proven organizational and prioritization skills with the ability to manage multiple projects.
Quick learner that can become a subject matter expert on multiple databases and reporting tools.
Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
Cross-functional working skills with the ability to make decisions, resolve issues and show sound judgment while working under pressure.
Bachelor’s degree in science, engineering, math or a related field, or an equivalent combination of education, training and experience (required).
MPD355 301406-1 301406BR
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.