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Investigator

Date posted 12/18/2018 Requisition Number: 231298BR Location: United States - California - Van Nuys Zip Code: 91405 Area of Interest: Facilities/Security Position Type: Full Time
JOB SUMMARY
Reporting to the Sr Manager, Corporate Security, this position will be responsible for investigating instances of theft, fraud, improprieties and workplace violations of a proprietary and contingent workforce. The Investigator will conduct research and personal interviews in accordance with all local, state and federal laws and regulations as well as company policies. The Investigator will analyze all necessary information and documentation related to the investigation. Investigators will write and document comprehensive investigative reports utilizing the Corporate Physical Security investigative reporting database. They will provide testimonials regarding the incident and the process and/or tools utilized to identify the subject(s) and/or loss. The Investigator will also represent the Corporate Physical Security department on various market and/or area level committees and working groups as needed. In addition the Investigator will be expected to assist with administering physical security programs including facility security risk assessments, access control, alarm monitoring and video systems. The Investigator must also assist in providing security related training in a manner consistent with Charter policies, procedures, quality standards, and customer needs.

MAJOR DUTIES AND RESPONSIBILITIES
•Applies basic knowledge to investigative instances of theft, fraud, improprieties and workplace violations of a proprietary and contingent workforce


•Supports Sr Investigators in complex investigations and in workplace related support for other Charter functions i.e. Human Resources, Audit, Legal


•Conducts Facility Security Risk Assessements; Assist with Security Access, Video, and Alarm Monitorinig Systems


•Participates in training and as Corporate Physical Security representative on various market and/or area level committees and working groups as needed


REQUIRED QUALIFICATIONS
Knowledge of Federal, state or local regulations relevant to the company, i.e., PCI, CPNI, SOX, HIPAA, and data privacy affecting theft of cable service preferred

Working understanding of the criminal justice, court system and private security regulations

Excellent interpersonal, organizational, and communications skills, as well as the ability to deal with all levels of people, both inside and outside the company

Working knowledge and ability to perform diagnostics/repairs of access control, video surveillance, and alarm systems

Skills/Abilities and Knowledge
Knowledge of Microsoft Outlook, Word, Excel, and PowerPoint applications (required)

Basic understanding of the complexities of software and networking; how the systems work together (required)

Must be able and willing to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision and successfully complete required work

Ability to read and write in English and use math skills accurately to complete daily paperwork (required)

Accuracy and attention to detail (required)

Preparation and documentation of investigations for hand off to Human Resources, legal counsel or law enforcement agencies with general supervision

Timely and accurate completion of investigative reports

Manage multiple types of investigations (Code of Conduct, Fraud, Compliance, Theft, and Workplace Issues)

Working understanding of incident reporting and case management

Working knowledge of evidence handling and case building for prosecution

Training in interview techniques

Must be knowledgeable and work within the laws/statutes as well as employment laws impacting methods used in successful investigations

Testing of intrusion systems to ensure they work properly and all connections are established

Ability to read blueprints and schematic wiring diagrams and follow installation guidelines

Ability to differentiate between different sizes and colors of wire

Physically able to work in adverse weather conditions and able to enter confined spaces such as attics and crawl spaces, if required

Education (Required)
High School Diploma or equivalent

Related Work Experience Number of Years
Investigations, Audit, or similar experience 2

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge

Experience with adjudication process for cable theft, identity theft and fraud
PCI, CFE, CPP or similar certification


Education (Preferred)
Bachelor’s or higher

Related Work Experience Number of Years
Investigations 5
Physical Security 2


WORKING CONDITIONS
Office environment
Up to 50% travel (within the region) with the ability to work hours outside of normally scheduled shift with little or no advance notification required

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13549 Business Unit: Corporate Apply Later

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