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Customer Ops Recruiter I - Vestal, New York

Date posted 09/11/2019 Requisition Number: 248718BR Location: United States - New York - Vestal Area of Interest: Customer Operations, Customer Service, Human Resources Position Type: Full Time
JOB SUMMARY
The Customer Ops Recruiter I works with Functional Team Leaders and HR Director to determine hiring requirements. Evaluates and prescreens candidates in a high-volume recruiting environment (Call Center). Partners with hiring managers to recruit and select qualified candidates.



MAJOR DUTIES AND RESPONSIBILITIES
Ascertains applicants' qualifications by conducting interviews, tests, and reference checks

Identifies sources of applicants including referrals and develops advertising campaigns

Writes and places advertisements and job postings

Ensures compliance with all applicable federal, state, and local laws related to employment

Coordinates participation in and attending job fairs and handling employment/agency inquiries

Promotes equal opportunity employment by analyzing results of outreach efforts and modifying recruitment efforts based on those results

Communicates hiring process to manager and trains hiring managers on ATS and EEO/FCC compliance and monitoring internal compliance with EEO/FCC requirements related to staffing

Utilizes applicant tracking system to maintain accurate and up-to-date recruitment and applicant files and proper disposition of candidates

Implements diversity recruitment strategies and participate in applicable national recruiting conferences

Manages the recruiting lifecycle to include selection, offer and onboarding process

Perform other duties as required


REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Critical thinking and analytical skills
Ability to prioritize and organize effectively
Ability to maintain confidentiality of information
Excellent communications skills
Knowledge of recruitment trends and technologies
Knowledge of staffing and employment practices
Proficiency with MS Office

Education
Bachelor's degree or equivalent experience


Related Work Experience Number Of Years
Recruiting/staffing experience 2



WORKING CONDITIONS
Office environment
Travel as required



EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability


The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13525 Business Unit: Customer Operations Apply Later

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