This is an excerpt from an article that was originally posted on BuiltIn. Read the full article here.
Why did you first apply to join your company, and how has your experience evolved over time since you were a new hire?
During my job search, I was fortunate to connect with existing employees who shared that Spectrum’s journey was one of growth, internal opportunities, customer experience and a well-communicated vision forward. Spectrum was clearly a company that aligned with my values and goals, focused on delivering great products and services while fostering an inclusive culture. I was also impressed with Spectrum’s vast offering of broadband, video, mobile and voice products and its commitment to providing a superior customer experience.
Joining Spectrum has exceeded my expectations. The company’s dedication to delivering the best customer experience is extended to employees as well through mentorship opportunities, the ability to participate on targeted teams to learn new skills, and through opportunities to grow your career in the direction that is right for you. With the changing landscape of the world, Spectrum has been able to innovate and succeed for both our customers and our employees. It is a very exciting and rewarding time to be a part of Spectrum.
Hiring a diverse group of team players who can think outside the box improves collaboration, and having employees who offer new perspectives results in better products.
When you’re looking to grow your team, what’s a quality that you look for in candidates, and why is it important at your company?
My team is part of Network Operations, which is responsible for the consistent and secure delivery of our products and services across Spectrum’s 41-state footprint. We work in a fast-paced environment in which employees gain exposure to many aspects of the business, and creativity and innovation are key aspects of our success and top of mind when looking for new members to join our team. Hiring a diverse group of team players who can think outside the box improves collaboration, and having employees who offer new perspectives results in better products and services for our customers. Our team members are driven to succeed regardless of the challenge; they are great communicators and respect each other’s contributions toward our shared goals.
About Stephanie Brawley
Stephanie Brawley joined Spectrum in 2018 with the Video Operations Support Center where she was responsible for Metrics and Reporting, working cross-functionally with other stakeholders to drive performance improvements. In 2020, Stephanie was promoted to Sr. Director, Video Operations, Video Tools/Automation focusing on development of automation and monitoring tools.
Prior to Spectrum, Stephanie worked for a software development company in which she gained a wealth of experience in the areas of Software Development and Implementation.