Working at Spectrum is more than a job, it's an opportunity to build a long and successful career. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. We don't just say it, we live it.
Earn Your Degree for FreeOver 300 tuition-free programs from more than 30 colleges & universities
Spectrum's Education Benefit
With our education benefit, powered by Guild, employees can choose from a catalog of tuition-free associates degrees, bachelor’s degrees, certificate and boot camp programs. They can also get reimbursed up to $10,000 a year for a graduate degree or other degrees outside of the catalog. Plus, there's no waiting period for new hires.
Minimum starting rate for hourly roles$20/hr
Exceptional work deserves unbeatable rewards. We offer competitive starting wages, with significant opportunities to increase your earnings based on your role. All hourly roles have a starting wage of at least $20 an hour. Our entry-level sales roles have various starting hourly wages, and many are eligible for commissions and incentives based on sales performance. All salaried employees are eligible for an incentive plan.
We have great benefits that keep getting better.
We offer you high-quality and affordable medical, dental and vision options, along with health care accounts, life insurance and disability.
Affordable Health Care
For each of the past 10 years, we've helped our employees keep more money in their paychecks by absorbing the full cost increase for medical, dental and
Paid Time Off
To ensure you have the time to relax and recharge, we provide paid time off including vacation, sick and personal days along with paid holidays. The longer you stay, the more vacation you earn.
“Spectrum has opened new doors for me. I’ve jumped at every opportunity I’ve had to learn, grow, and further my career here.”
Aaron, Senior Director, Inside Plant
Because at Spectrum, the opportunities that I've been able to do with this job has been amazing.
When we moved here, we were building a new house, we got to go pick out what we're building, the plans, the whole nine.
I wanted to show people like if you put the work in and you sacrifice you can make whatever goals you want.
I've done the work, I've done the sacrifices, and I've jumped on the opportunities, and I've done everything I can to get myself to this level.
I was also in the Reserves through that so I was still getting deployed and Spectrum has those programs to keep you employed so when you come back you don't have to stress about having a job.
When I was in California, I entered into the Future Leader Program which was the 18-month training and then essentially placement into a senior leadership role.
If it wasn't for that program, I never would have got the chance to bridge into Net Operations and specifically the ISP Department.
Spectrum has those reimbursement programs. I almost got a master's degree free after everything was said and done was just very minimal cost out of pocket. And now that the program is 10 grand my son is doing that exact same program. He works as an Internet Repair Rep I he's been doing it for about six months and he's going to school full-time here in Louisville and using that reimbursement program to get him through school.
The company is there and the pay the benefits that come along as you progress are definitely worth the sacrifices.
As leaders we need to understand that that's what makes us better, that makes the company better to constantly remind everybody that ‘here are opportunities, you got to go get them.’
They definitely open up new doors. It’s life-changing.
You have access to free and discounted Spectrum services including TV, Voice, Internet and Spectrum Mobile™ services vary based on where you live.
Grow with Spectrum
We’re committed to investing in our employees through on-the-job training and a dedicated focus on career development, so you can have confidence that day one is truly just the beginning.
By providing four weeks of paid parental leave and additional paid time away under Short-Term Disability, we help you balance the needs of your family and your career.
Connecting You to More*
TV Select Package with premium channels like HBO and Starz
Spectrum Internet Plus with equipment included
One free home phone line with optional international calling
Deep discounts on Spectrum Mobile™ on top of an already amazing deal
*The connectivity services outlined above are available to employees who live in a Charter service area. Employees who live outside of a service area are eligible to receive Spectrum TV Essentials, certain online premium video services and deep discounts on Spectrum Mobile™.
For every $1 employees put into their 401(k), we put in $1 (up to 6% of pay). On top of that, we put 3% of pay into an additional retirement plan for most employees.
Family Planning and Support
We cover 100% of adoption and surrogacy expenses up to $15,000, and you have access to programs that offer family planning benefits, including cycle-based fertility treatments.
Voluntary Legal Plan
Our employees have access to help with will preparation, estate planning, traffic tickets, debt and credit issues, identity theft, family legal matters, buying a home and more.
Javier F.: I am very proud to say that our first son is our son through adoption. Sebastian was born in April 2020. We utilize the adoption and surrogacy expense reimbursement program having a company like spectrum that backs you up and that supports you on such a beautiful journey. It really shows how they are invested in us as humans. We're now starting the adoption process for a second baby and I hope that we get chosen very soon. So Sebastian can have a little sibling.
I started working for Spectrum in June of 2014 as a representative handling customer calls. Then in 2017, I was promoted to manager and then in 2021 I had the pleasure of returning to be the director of the same call center where I started from. There's so many things that make working at spectrum such a special thing. I now have a Bachelor's degree in Business Administration. Thanks to Spectrum and our amazing in tuition reimbursement. They wanna continue investing in you because you're an asset to their company. It just creates so much pride and joy, the professional growth that I have had with spectrum is something I never had anywhere else. The way that spectrum has believed in me, it really shows me the investment that they have in me as an individual.
“Having a company like Spectrum that backs you up and supports you on such a beautiful journey really shows that they are invested in us as humans”
Javier F., Director, Customer Service
Frequently asked questions
Everyone's needs are different. Below, see some of the common questions people have asked about how our coverage can help them.
We offer three national medical options, plus Kaiser in some areas. Each year we work hard to manage the rising costs of health care by evaluating our plans and absorbing as much of the cost as we can. Plus, if you enroll in one of the national medical options, we put up to $1,500 into a health care account to help you cover eligible expenses.
We also offer two dental options (one with orthodontia), vision coverage and a variety of programs designed to help you stay healthy and get the care you need.
The company matches employee 401(k) contributions up to 6% when the employee contributes on a before tax or Roth after-tax basis (up to IRS allowable limits). Plus, most employees are eligible for an additional 3% company contribution through our Retirement Accumulation Plan (RAP). This unique offering takes your retirement savings to the next level. Together with the 3% company contribution to the RAP, when you contribute 6% of eligible pay or more to the 401(k), you'll receive the maximum 6% company match, for a total of 9% of eligible pay in company contributions per year.
Live Well, our 24/7/365 employee assistance program, provides live confidential counseling at no cost. Triage support is available to help connect employees with services to manage everyday challenges and find support for emotional well-being, stress, anxiety, depression, and more.
The Voluntary Legal Plan helps you with will preparation, estate planning, traffic tickets, debt and credit issues, family legal matters, buying a home and more.
In addition to benefits offered to all of our employees, Charter offers family building benefits options for our LGBTQ employees and comprehensive health benefits to our transgender employees to maximize their physical and emotional well-being.
Life At Spectrum
We're big on connecting great ideas that become great products. From Field Technicians to Sales teams, Customer Service to Technology teams, we actively encourage leaders, communicators, innovators and achievers with diverse backgrounds and perspectives to unlock their full potential. To learn more about life at Spectrum, visit our blog.
Our goal is to cultivate an inclusive environment and work setting that empowers every individual to contribute their best ideas, allowing us to enhance our customer service and make a positive difference in our communities. Regardless of your background, identity or beliefs, we invite you to consider a career opportunity with us.
Discover exciting opportunities at our upcoming events! We are offering both in-person and virtual events, providing you with a chance to learn about career openings, gain valuable insights and connect directly with recruiters and hiring managers. Visit our events page now and be part of the conversation that could transform your career.