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We invest in you.

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. We don't just say it, we live it.

"We believe our people are our greatest asset. That's why we're proud to provide our employees with some of the best benefits in the industry."

Seth Feit, Group Vice President of Talent

Starting wage of $18/hr

Exceptional work deserves unbeatable rewards. That's why we're offering a starting wage of $18/hr (including target commissions) to virtually all of our employees, which brings us even closer to our 2022 goal of a $20/hr starting wage.

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We are committed to raising our minimum wage to $20/hour in 2022. We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

Employee Perks

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Health Benefits

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

Savings & Retirement

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

Pay & benefits by the numbers

  • $18

    per hour wage (for non-commissioned roles) 

  • 6%

    401(k) company match

  • 3%

    retirement contribution for most employees

Career & development

We're proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Frequently asked questions

Everyone's needs are different. Below, see some of the common questions people have asked about how our coverage can help them.

We offer three national medical options, plus Kaiser in some areas. Each year we work hard to manage the rising costs of health care by evaluating our plans and absorbing as much of the cost as we can. Plus, if you enroll in one of the national medical options, we put up to $1,500 into a health care account to help you cover eligible expenses.

We also offer two dental options (one with orthodontia), vision coverage and a variety of programs designed to help you stay healthy and get the care you need.

The company matches employee 401(k) contributions up to 6% when the employee contributes on a before tax or Roth after-tax basis (up to IRS allowable limits). Plus, most employees are eligible for an additional 3% company contribution through our Retirement Accumulation Plan (RAP). This unique offering takes your retirement savings to the next level. Together with the 3% company contribution to the RAP, when you contribute 6% of eligible pay or more to the 401(k), you'll receive the maximum 6% company match, for a total of 9% of eligible pay in company contributions per year.

Live Well, our 24/7/365 employee assistance program, provides live confidential counseling and unlimited confidential telephonic counseling for stress management, alcohol and drug abuse treatment, legal and financial educational services, eldercare and more.

The Voluntary Legal Plan helps you with will preparation, estate planning, traffic tickets, debt and credit issues, family legal matters, buying a home and more.

In addition to benefits offered to all of our employees, Charter offers family building benefits options for our LGBTQ employees and comprehensive health benefits to our transgender employees to maximize their physical and emotional well-being.

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