At Spectrum, your career can go as high as you want. If you’re ready to work hard and earn the trust of our customers, the possibilities to move up (and around the company) are here. Most roles include hands-on training to ensure you have the knowledge you need to succeed. And our development opportunities let you build your career at your own pace.
All in a day’s work
See what it’s like traveling to customer sites as a Field Technician to install and inspect equipment, troubleshoot service issues, optimize reliability, and construct innovative solutions for digital voice, video, and high-speed Internet customers.
James C.: A lot of people are very thankful to have their services, of course, and so they go out of their way to make sure we're comfortable. They stay away, do the social distancing.
Jackson B.: I think people are starting to realize the great work that we are doing and they're starting to give us appreciation.
Kenneth R.: People being very thankful. I don't know how many times today I've heard a thank you from somebody.
Jeremy M.: We're grateful to have these positions that allow us to keep the income coming into the house and keep things moving.
James C.: With all the kids going on these virtual schools and everything, and they're just starting out, so it's more important now than ever to be connected to the web.
Jackson B.: So that they can stay connected and they can have all the information that is needed, we're doing a great work. Work there with a smile, providing a great service.
Ryan B.: I'm just filled with pride, knowing that I'm helping somebody who's not got anything right now, making sure they're connected with family and friends, being able to watch the news, check their bills and everything online. Giving them something to do in these tough times, because we don't know when it's going to end, just makes me feel glad that I can be able to help them do that.
Jackson B.: I am thankful that I'm able to help the customers who are less fortunate, and help them as much as I can, especially the elderly and the community who's most at risk. I feel honored to be able to go into their homes, provide them with great customer service and as well as keep them connected and informed so that they can be protected.
James C.: We've always been a staple in people's homes. They have to have internet, and they have to have a phone, and they have to have TV as well.
Jackson B.: We're providing a vital service in this day and age. We're keeping millions and millions of people informed and connected. We're providing them with a service that is bar none. We're giving great customer service and we're doing our duty as Spectrum technicians. We all should take pride in our work and we should take pride in the fact that we are cable technicians.
Kenneth R.: Yeah. I can't be more proud. That's why I've been here so long and I wouldn't change it for anything.
Join Our Field Operations Team
Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do, but don’t just take our word for it. Hear from members of our team.
Provide exceptional service to customers in their homes and businesses. On top of your technical skills, your ability to connect with people and represent us will be your biggest strength in building customer relationships.
RSC Representatives dispatch support to Field Service in the areas of Quota Management, Routing, and Administration. You’ll engage in customer communications to assist other Field and Customer Operations teams to ensure performance and customer satisfaction.
Our Warehouse Technicians are responsible for maintaining secure inventory storage, shipment and receiving of warehouse materials. You’ll help in the administration and purchasing of assets to ensure warehouse integrity.
Our Maintenance Technicians work on hybrid fiber-coaxial (HFC) and fiber-only plant to optimize network performance and resolve impairments and outages. Use your knowledge of large-scale networks to keep communities connected.
ROC Specialists are proactive problem solvers who identify potential issues and communicate them to technicians in the field. Your work helps us proudly deliver the exceptional service we’re known for.
Work with contractors, developers and our warehouse team to bring our services to life for customers as they move into their homes. Use your project management skills to deliver important work and grow your career.