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Be the expert our customers rely on

Working in our call centers means more than just problem solving – it's embodying a customer-first mindset to deliver exceptional experiences. You’ll be a trusted expert on our products and services so that our customers stay connected to what matters most.

There's a strong connection here

Working quickly to find solutions to customer challenges means that no two interactions look alike. Take a look at what it’s like inside one of our call centers as Customer Service Representative Andy shares his day.

Call Center Jobs

Whether you prefer to be the friendly voice on the phone or providing personalized services online, there are opportunities to make an impact in a variety of roles.

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Credit Services

Guide customers through billing questions and managing their accounts.

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Customer Service - Inbound Calls

Serve as the first point of contact for customers who call in with questions.

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Call Center/Telemarketing Sales (Inside Sales)

You’ll drive our company’s growth by identifying and selling product and service solutions to every type of customer we serve – from families to businesses. Learn more.

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Offline Customer Support

You’ll handle the behind-the-scenes processes and projects that help our team run smoothly and keep our customers satisfied.

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Start here and go anywhere

When you know our products inside and out, you’ll have the expertise and experience to build a long and successful career here. Take a look at how a few people have done it.

Spectrum is an organization that rewards hard work and performance. There are great opportunities to grow and succeed.

Mark S., Manager Small Business Customer Service

My motivation to work here is centered on the people, products, and technology. I truly enjoy collaborating with people cross-functionally to deliver valuable products and technology.

Felicia S., Customer Service SMB Repair Supervisor

Go further with paid training

Grow your career here. Before you start, we'll make sure you know everything you need to do great work in your role. Your career begins with paid training - and it continues with even more opportunities to grow your professional network, expand your skillset and increase your earnings.

Paid training

Get the skills you need to excel in your role, all while earning a competitive salary.

Peer mentoring

Learn how to navigate new challenges alongside an experienced team member who wants to see you succeed.

Earn your degree for free

Earn an associate degree, bachelor’s degree or professional certificate at no out-of-pocket cost to you through our learning partner, Guild, or receive up to $10,000 each year for programs not in the catalog and graduate degrees.

two spectrum employees working together in a spectrum call center

Connect to more

You know what you want to do. Now, see how we help you do it. Learn about our benefits and company culture and get some tips on how to take the next step in your career.

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Sign up to receive the latest career opportunities directly to your inbox. All fields marked with an asterisk (*) are required.

Areas of InterestEnter a location and a category, and click “Add” to create your job alert.

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By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from Spectrum.

There's a strong connection here.

Sign up for job alerts

Sign up to receive the latest career opportunities directly to your inbox. All fields marked with an asterisk (*) are required.

Areas of InterestEnter a location and a category, and click “Add” to create your job alert.

Spectrum employee *Are you currently a Spectrum Employee?

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from Spectrum.

There's a strong connection here.

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