Our call centers are the perfect introduction to everything Spectrum has to offer. It’s a chance for those who are passionate about people to succeed. Each call is its own reward, as you help customers navigate challenges and connect to what matters most. You’ll be proud of the work you do and be recognized for it by your team.
When you listen to our customers, there's no shortage of new opportunities inside our call centers. Find out what an average day is like for Andy, one of our Customer Service Representatives.
Call center teams
Every day is something new inside our fast-paced call centers. See what's waiting for you.
Guide customers through billing questions and account management. We'll start you off with the tools and training to excel in roles like fraud, compliance and more. When you succeed, you'll see what else is waiting for you.
In roles like billing operations, mobile and video repair, you'll help customers make the most of our services - and earn the satisfaction that comes with great work. As we expand our line, you'll be among the first to become an expert in our products and services.
No two days are the same when you join our virtualized, modern call center. Share everything Spectrum has to offer with our residential and small business customers. Learn more.
Be our brand ambassador. You'll connect with customers one-on-one and be trusted to help them navigate our advanced services through offline customer service, serviceability and more. After all, that's how you reach your true potential.
With so many possibilities, there’s no one way to shape a career with us. Take a look at how just a few of our people have done it.
Spectrum is an organization that rewards hard work and performance. There are great opportunities to grow and succeed.
Mark S.,Manager Small Business Customer Service
My motivation to work here is centered on the people, products, and technology. I truly enjoy collaborating with people cross-functionally to deliver valuable products and technology.
Felicia S.,Customer Service SMB Repair Supervisor
Go further with paid training
Grow your career here. Before you start, we'll make sure you know everything you need to do great work in your role. Your career begins with paid training - and it continues with even more opportunities to grow your professional network, expand your skillset and increase your earnings.
Paid training
Get the skills you need to excel in your role, all while earning a competitive salary.
Peer mentoring
Learn how to navigate new challenges alongside an experienced team member who wants to see you succeed.
Earn your degree for free
Earn an associate degree, bachelor’s degree or professional certificate at no out-of-pocket cost to you through our learning partner, Guild, or receive up to $10,000 each year for programs not in the catalog and graduate degrees.
We are always expanding
To best serve the customers in our network, we have multiple call centers across the country.
You know what you want to do. Now, see how we help you do it. Learn about our benefits and company culture and get some tips on how to take the next step in your career.
