Start and build your career with Spectrum. With the right tools and training you’ll make a big impact on your career and our company. Our Sales and Retention roles are your chance to speak with existing and potential customers from around the country. Help us start and expand relationships with residential and small and medium-sized business customers. This is your chance to help our customers connect to what matters most.
Hear from one of our team members about what it’s like to work in our Sales and Retention Centers.
More chances to make a difference
Our Sales and Retention call centers interact with every type of customer we serve. That means there are plenty of ways for you to find the perfect role and all the opportunities that come with it.
Why Sales and Retention?
This is your chance to make some impressive progress in your career, while working from one of our state-of-the-art call centers. You'll use your ambition and communication skills to close deals and maximize your payouts. Our Sales and Retention roles offer the perfect introduction to our company, where front-line positions lead to rewarding careers.
There are so many ways to advance in your Sales and Retention role. See how one employee did it:
Inbound Sales Agent
Inbound Sales Manager
"Spectrum really values its frontline employees feedback and has implemented several positive changes to help foster a very diverse and dynamic environment."
Steve B., Inbound Sales Manager
With us, you can earn:
Competitive commissions on top of hourly pay
Work in state of the art facilities – True Centers of Excellence
A variety of schedules to meet the needs of our customers
Impressive benefits like 401(k) matching and tuition assistance
Discount on Spectrum Services where applicable (restrictions apply)
Inside Sales Opportunities
As a Bilingual Call Center Representative you will have the opportunity to support our bilingual customers with all their needs and help us expand our growing business.
Pick up where our website leaves off. Talk or chat with customers who need help while placing an order online. Our Digital Sales Channel Agents paint a holistic picture to close deals that include all of our services.
Get an expert understanding of our products and services. Then, take calls from existing customers to facilitate solutions and help them re-envision how our products and services meet their connectivity needs.
Care for all aspects of order fulfillment and the life cycle of sales orders. You'll partner with various departments to provide the highest level of service to current and prospective Spectrum customers while utilizing various tools, and seeking further sales opportunities when possible, to complement the customer experience. Watch Video to learn more.