Skip to Main Content

Joining Inside Sales with the Inbound Sales and Retention group means more than the day-to-day: It’s your first step on a path toward a long and rewarding career. We have both English-speaking and bilingual, Spanish-speaking opportunities at several of our locations. By applying, you’re saying you’re ready to take things to the next level. Our opportunities include Inside Sales and Retention positions for both residential and small and medium-sized businesses (SMB), as well as positions in Outbound Telemarketing. Our Inbound Sales and Retention group covers a lot of territory in the pursuit of excellent sales and service. With so many places to go, the question is: Where do you want to begin?

Spectrum’s dedication to quality shows in our representatives’ reliability, integrity and wide-ranging product knowledge, which makes them wonderful ambassadors for the Spectrum brand. Learn about our five types of Inside Sales opportunities!

Inside Sales

Our Inside Sales teams leverage a deep understanding of Spectrum’s exceptional suite of products and services to win over new customers and ensure existing customers remain satisfied with their choice. No matter your background, we’ll help you develop the skills you need to grow with us.

Inside Sales – Small and Medium Sized Business

In Inside Sales – SMB, Representatives create positive customer experiences to generate sales. They learn how to field customer inquiries and effectively promote Spectrum’s wide variety of business-specific products and services, reaching customers around the country, all from a comfortable modern call center.

Inside Sales – Retention

Retention Representatives learn the art of active listening to mitigate customer concerns. They engage callers with empathy and generate sales by reinforcing the range and power of Spectrum products, providing exceptional service by promoting campaigns and value-added savings plans.

Inside Sales – Retention Small and Medium Sized Business

In Retention – SMB, Representatives engage decision-makers at small and medium-sized businesses to reinforce the power of Spectrum’s unique range of business-specific products and services. As diplomatic specialists, they appeal to SMB customers with data and tact, promoting customized telecom solutions for each customer’s unique position.

OUTBOUND TELEMARKETING

Outbound Telemarketing Sales Representatives apply the sales skills and product knowledge developed in our fully paid training program to sell our services to a wide range of residential and business customers. They promote TV, Internet, Video, Voice, and Mobile packages to new customers, and connect existing customers with new services to get them the best value for their investment in Spectrum.

OUR SALES OPPORTUNITIES SPAN THE COUNTRY

Our Sales OpportunitiesAKCANVORWAIDMTWYCOUTAZTXKSNESDMNWIILMOINMIOHPAVANYMENMHIVTNHMARICTNJDENDIAOKARMSMDWVNCSCGAFLALTNKYLA

Learn and Grow with Us

Get in on the ground floor at a Fortune 100 company where career advancement is a very real and achievable goal. To make every start a positive one, Spectrum’s multi-layered sales training program begins with all-inclusive classes to get you familiar with our outstanding suite of products and services. When you’re comfortable with the materials, we’ll pair you with a peer mentor who can show you how to deliver customer support while making sales and collecting commissions.

A Spectrum Of Benefits

New representatives receive their full hourly pay from the beginning and enjoy a commission guarantee while they’re getting up to speed. Think of it as a safety net while you settle into your new role. But that’s not all: Working with Spectrum means the opportunity to take advantage of our outstanding benefits and extras. It’s how we say Thank You for your dedication.

  • Tuition Reimbursement

    We encourage the continued education and development of our employees and recognize development through education is an integral part of personal and professional growth.

  • 401K

    Charter will provide a 100% match for every dollar you contribute, up to 6% of your eligible pay

  • Health Benefits, Life Insurance, and Disability

    Health Insurance (Medical/Prescription Drug, Dental and Vision), Basic Life and Accidental Death and Dismemberment (AD&D) Insurance of two times your pay.

  • Discounted Services

    You have the chance to use company services at little to no cost where available.

  • Paid Training and Paid Time Off

    Paid Holidays, Personal days, Paid Time Off, Vacation and Sick Time

  • High Earning Potential

    Lucrative commission structure with six figure potential

Back to Job Navigation (Rewards)

Connect with us

Stay in the loop about everything that’s going on at Spectrum. Get information about local openings and hiring events delivered right to your inbox. You can even upload your resume so we can match you with new opportunities.

Connect with us

While not required, feel free to attach your resume so we can learn more about you.

Interested InEnter a location and a category, and click “Add” to create your Job Alert.