Ambitious goal-getter. Courteous communicator. Confident problem solver. If this sounds like you, working on Spectrum's Community Solutions Inbound Sales team may be the right next step in your career. In this professional Sales Rep role, you'll interact with residents living within multiple dwelling unit (MDU) communities that already have exclusive agreements with Spectrum.
Full-time
Job level: Entry to midlevel
Career progression
About us
Spectrum Community Solutions keeps more than 9 million customers connected, including residents of apartments, HOAs, senior living properties, off-campus student housing, RV parks, and marinas.
Success profile
What does it take to be a successful Community Solutions Inbound Sales Representative? Check out the top traits we're looking for and see if you have the right mix.
Communicator
Competitive
Good listener
Helpful
Persuasive
Results driven
Hear from our team
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Help our customers stay connectedEach call is its own reward, as you help customers navigate challenges and connect to what matters most.Learn More
Benefits and Compensation at SpectrumTap into benefits that boost your career.Learn More
Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
Healthcare
Health Insurance (Medical/Prescription Drug, Dental and Vision).
Paid time off
Paid Holidays, Personal days, Vacation and Sick Time.
Access discounted company services
You have the chance to use company services at little to no cost where available.
Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
Retirement savings/401K
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
Life and disability insurance
Basic Life and Accidental Death and Dismemberment (AD&D) Insurance of two times your pay.
Responsibilities
Position Type: Full TimeLocation: Greensboro, North CarolinaDate Posted: Date posted 07/17/2025Areas of interest: Call Center, SalesRequisition Number: 2025-58038Business unit: Community SolutionsCAM115
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Are you excited by the challenge of turning inquiries into loyal customers? As a Community Solutions Inbound Sales Representative at Spectrum, you'll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling our comprehensive suite of products will directly contribute to solutions our growth and success. By providing exceptional service and personalized, you'll make a significant impact on customer satisfaction and our community outreach. Join us in shaping the future of connectivity and making a real difference in people's lives.
What our Community Solutions Inbound Sales Representatives Enjoy Most About the Role
Enhancing the customer experience with professionalism and courtesy.
Selling Charter products and services, meeting or exceeding sales goals.
Developing customer-centric solutions by assessing needs and highlighting product benefits.
Acting as a product consultant and retaining customers by taking retention calls.
Handling billing inquiries, resolving concerns and maintaining knowledge of campaigns and pricing.
Working Conditions
Normal office environment.
Required Qualifications
Education
High school diploma or equivalent.
Experience
1+ years of sales experience, preferably selling Voice, Data, and Video solutions, or 0.5+ years as a Billing agent with demonstrated success in meeting and exceeding sales goals
1+ years of customer service or call center experience
Technical Skills
Familiarity with billing systems
Working knowledge of cable communications products and services, including video (TV), data (internet), voice (telephone) and mobile.
Skills & Abilities
Strong verbal and written communication skills in English
Ability to apply effective sales techniques and achieve sales goals
Capability to conduct needs analysis, overcome objections, develop a compelling sales pitch and close sales
Flexibility to work variable hours, including weekends, holidays and split days off
CAM115 2025-58038 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
