Field Technician VI
Helena, Montana
Reach New Heights
Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do—with opportunities to grow from a technician to a supervisor, manager or director.
Through our Nationally Recognized Apprenticeship Program, you can earn your broadband certification and then use your skills to help connect more than 31 million customers to information, entertainment, and each other. If you’re looking for a hands-on career where you have the freedom to work independently, but can still interact face-to-face with customers, consider joining our team.
- Full-time
- Job level: Entry
- Work in all elements
- Tech savvy, training provided
Success profile
These are the key traits it takes to be a successful Field Technician at Spectrum. Sound like you? Join our team!
- Communicator
- Tech savvy
- Problem solver
- Adaptable
- Detail-oriented
- Results-driven
Connect to the Team
What’s it really like working at Spectrum? Find out from current team members.
Go Behind the Scenes
Go Beyond Your Paycheck
At Spectrum, we invest in you by delivering a comprehensive compensation and benefits package, along with the training, tools and resources you need to reach new heights in every aspect of your life.
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Market leading pay and retirement
Earn at least $20 an hour from day one and receive a company match on up to 6% of your eligible pay when you invest in your 401(k).
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Health insurance
Feel your best with quality, affordable insurance coverage for your medical, prescription drug, dental and vision needs.
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Paid time off
Enjoy doing what you love outside of work with paid holidays, personal days, vacation and sick time.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Company provided vehicle
Save on gas and maintenance fees by taking the company van home.
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Discounted Spectrum services
Free and discounted Spectrum Services and deep discounts on Spectrum Mobile™ regardless of where you live.
Responsibilities
Leverage your technical expertise to keep people connected to what matters most. As a Field Technician VI at Spectrum, you'll take charge of complex installations and troubleshooting for large enterprise clients. This position is also backwards compatible. Your skills are crucial in ensuring unparalleled support and system reliability.
What Our Field Technicians VI Enjoy Most About the Role
- Advanced Technical Mastery: Take pride in surveying, installing, and maintaining complex network products for large enterprises.
- Variety of Work: Engage with business and residential customers, understanding their unique priorities and providing exceptional service.
- Project Implementation and Network Support: Implement large multi-site projects, configure edge devices, and provide field support for optical connections.
- Skill Development and Mentorship: Benefit from opportunities to mentor junior technicians and collaborate with technical support personnel for advanced troubleshooting.
Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. Enjoy the independence and confidence that comes with providing support and technical solutions to high-end customers.
Required Qualifications
Education
- High School diploma, GED, or equivalent work experience.
License
- Valid Driver’s license with safe driving record within company standards required.
Schedule
- Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
Language
- Fluent in English.
Experience
- Must be a Field Technician V and must have completed courses for Field Technician VI.
Physical
- Walk over various terrains and weather conditions while carrying tools and equipment.
- Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.
- Climb ladders up to 32 feet and work in confined spaces and at heights.
- Operate and navigate a company vehicle in changing environments. Work with small components and wires.
- Work outdoors for extended periods in any season and inclement weather.
Preferred Qualifications
Technical Knowledge
- Understanding of Spectrum products and services.
Certifications
- NCTI Master Technician Certification, HFC Networks Certification, or SCTE Business Class Service Specialist. Cisco Certified Entry Networking Technician Certification, or Cisco Certified Network Associate.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
