Systems Engineer IV, Enterprise Network Operations Center, Spectrum Enterprise
Louisville, Kentucky
Personal and professional growth are waiting for you at Spectrum Enterprise. Immerse yourself in new concepts and technologies. Earn your certifications and follow a direct path to advancement into network engineering and other tech support opportunities. Spectrum operations cover 32 metro areas and 41 states, providing fiber-based solutions to many of America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. As first responders, we're improving functionality and making a difference for our clients every day.
- Job type: Full-time
- Job level: Mid level
Success profile
What makes a successful Spectrum Enterprise Technical Support technician? Here are some of the top traits we're looking for to see if you have the right mix.
- Communicator
- Analytical
- Proactive
- Good listener
- Problem solver
- Technically savvy
Hear from our team
Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Professional development
Development programs and ongoing training to build technical expertise.
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Company rewards
Free and discounted Spectrum services where available.
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Retirement savings/401K
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Comprehensive benefits
Highly competitive medical, prescription drug, dental and vision benefits.
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Industry certifications
Company-sponsored certifications and additional financial incentives once achieved.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
Responsibilities
Do you want to improve enterprise-wide systems to enhance the client experience? You can do that. Ready to guide cross-functional teams through the development of innovative applications and platform solutions? As a Systems Engineer IV at Spectrum Enterprise, you can do that.
Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION
You design, develop and implement innovative applications and platform solutions. You lead improvements for security, service delivery, data center, service desk management, OSS and BSS. You develop system enhancements using an established corporate operational playbook and guide the adoption of approved data center architecture, design and security solutions. You collaborate with teams in person and digitally within an office environment.
WHAT OUR SYSTEMS ENGINEERS ENJOY MOST
- Provide network security, high availability, fault tolerance and scalability for mission-critical business systems.
- Design, deploy and maintain application and platform ecosystem and related back-office infrastructures.
- Become a trusted partner of the engineering team through the delivery of excellent client service and mentoring.
- Troubleshoot and resolve major APO and system issues.
- Test and validate new hardware and connections.
WHAT YOU'LL BRING TO SPECTRUM ENTERPRISE
Required Qualifications
- Experience: Six or more years of experience as a system or server administrator.
- Education: Bachelor’s degree in computer science, a related field or equivalent experience.
- Technical Skills: Expert in ticketing and software tools to support current operations; Knowledge of Raw Iron, SteelCloud, Elastic Cloud, OpenStack and AWS; Familiar with Linux, Unix, Oracle, Splunk, OSI stack and application architectures and applications; Knowledgeable of the OSI Model and TCP/IP.
- Skills: Leadership and English communication skills.
- Abilities: Ability to learn new technologies and work in a fast-paced team environment.
Preferred Qualifications
- Knowledge of Spectrum Enterprise products, services and culture.
- Experience with Ciena, Blue Planet, Kubernetes, Red Hat, and/or Gitlab.
- CCNA or CCNP.
SPECTRUM ENTERPRISE CONNECTS YOU TO MORE
- Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
- Learning Culture: Company support in obtaining technical certifications.
- Dynamic Growth: Paid training and clearly defined paths to advance within the company.
- Total Rewards:Comprehensive benefits that encourage a work-life balance.
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.