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Strategic Account Manager - Government and Education, Spectrum Business

Rochester, New York

For decades, Spectrum Business experts have partnered with America’s largest businesses to provide a high-performing network and solutions. We understand clients have the right to demand what their business needs to be successful. We don’t settle for one-size-fits-all. We learn the ins and outs of the business, and IT goals, before designing the right solution for today—and setting the stage for tomorrow. The broad Spectrum Business portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions.

  • Full-time
  • Job level: Mid-level

Success profile

Check out the top traits we're looking for and see if you have the right mix.

  • Ambitious
  • Achiever
  • Perceptive
  • Problem solver
  • Results-driven
  • Skilled presenter

Rewards

Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

Family planning and support

We cover 100% of adoption and surrogacy expenses up to $15,000, and you have access to programs that offer family planning benefits, including cycle-based fertility treatments.

Compensation

High income potential tied to commission-based compensation.

Retirement savings/401K

For every $1 employees put into their 401(k), we put in $1 (up to 6% of pay). On top of that, we put 3% of pay into an additional retirement plan for most employees.

Comprehensive benefits

High-quality and affordable medical, dental and vision options, along with health care accounts, life insurance and disability.

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New employee incentives

Guaranteed incentive income for new external hires during onboarding period.

Paid time off

We provide paid time off including vacation, sick and personal days along with paid holidays.

Responsibilities

Position Type: Full Time Location: Rochester, New York Date Posted: Date posted 08/20/2025 Areas of interest: Account Management, Business Development, Enterprise Sales Requisition Number: 2025-60093 Business unit: Spectrum Business SCM281 This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you want to partner with government and education organizations to solve their technology needs? You can do that. Ready to proactively engage with new and existing accounts to simplify their technology needs? As a Strategic Account Manager at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.   


Be part of the connection:

You connect with various government and education organizations to promote the benefits of our technology solutions. After completing our award-winning training, you manage and simplify client operations. You continuously evaluate client networking capabilities and recommend technologies.  

How you can make a difference: 

  • Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
  • Serve as an advocate and grow key relationships to develop tailored product solutions.
  • Understand FCC guidelines and work with regulatory agencies to ensure state and federal compliance.
  • Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
  • Deliver product presentations to decision makers that align with business needs.
  • Conduct tactful and mutually beneficial contract negotiations and conversations with executives.  

WHAT YOU BRING TO SPECTRUM BUSINESS  

Required qualifications: 

  • Experience: Three or more years of experience in or working with state/local government and education; Five or more years of strategic B2B sale experience.
  • Education: High school diploma or equivalent.
  • Technical skills: Familiar with Salesforce, ICOMS or CSG.
  • Skills: Prospecting, cold-calling, negotiating, networking and English communication skills. 
  • Abilities: Quick learner with the ability to manage change and cultivate market opportunities. 
  • Availability: Travel to and from assigned territories and company facilities. Valid driver's license.

Preferred qualifications: 

  • Two or more years of telecommunications B2B sales experience.
  • Two or more year of experience of outside-related sales experience.
  • Familiar with Spectrum Business products.

What you can enjoy every day: 

  • Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
  • Learning culture: Company support in obtaining technical certifications.
  • Dynamic growth: Paid training and clearly defined paths to advance within the company.
  • Total rewards: Comprehensive benefits that encourage a work-life balance.

Apply now, connect a friend to this opportunity or sign up for job alerts.

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SCM281 2025-60093 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $52,500.00 and $87,010.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $71,400.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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